SAP SuccessFactors BA​/Design Lead

A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe. You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio

In this role, you'll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology.

The candidate will be responsible for leading remote design workshops with the countries, including requirements verification sessions and Fit-to-Standard sessions, ensuring alignment with business needs. They should have strong hands‑on expertise as appropriate in Success Factors Compensation and be able to write user stories.

Key responsibilities include:

• Design & workshops:
  Lead and facilitate verification sessions and fit-to-standard workshops, ensuring business and technical alignment to the global template. Provide inputs to the Organisation and People Readiness (O&PR) and Service Delivery Model (SDM) teams on the requirements for System procedure, work instructions and training materials.
• Testing & triaging:
  Perform in-sprint testing, functional triaging, and support defect resolution during all testing phases.
• Integration mapping:
  Work on functional requirements mapping for integrations, including Success Factors (SF) to Global View and other integrations handling employee and organizational data.
• Cross-Team
  
  Collaboration:
  
  Engage with data teams, process owners, and cross-functional work streams to design and deliver end-to-end solutions.

• Strong hands‑on experience with Success Factors Compensation, OT xECM or SNOW HRSD and also with transformation experience.
• Expertise in agile methodologies, including writing user stories and participating in sprint‑based delivery.
• Experience with integration design and mapping between external systems.
• Ability to work across multiple teams and drive end‑to‑end process alignment.
• Strong problem‑solving skills, particularly in functional triaging during testing.

Bachelor's Degree

Bachelor's Degree

IBM Consulting is IBM’s consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients’ businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet.

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday…