Senior Specialist, Technical Product Management

Location: West Point

Job Description We are seeking a Sr. Specialist in Technical Product Management with deep expertise in the analytical method development, drug substance/product process development and manufacturing, clinical supply process, chemistry, manufacturing, and controls (CMC) to help build and enhance data products. The ideal candidate will have a strong scientific background with hands-on understanding in these respective domains, will understand the needs of stakeholders and users — particularly Analytical Scientists, Process Chemists/Engineers, and Clinical Supply Planners — and will bridge the gap between scientific requirements and data-driven product development.

Key Responsibilities Collaborate closely with Product, Data Science, and Engineering teams to define and develop data products tailored for analytical methods, process development, and clinical/commercial supply.

Gather, manage, and prioritize product requirements by engaging with scientific stakeholders to understand user problems, technical constraints, and strategic objectives.

Define and refine the product backlog; create actionable user stories that reflect the unique workflows and challenges of method development, process characterization, and supply operations.

Act as a user expert, deeply understanding the motivations, pain points, and goals of scientific and supply users.

Justify and prioritize improvements to existing products, focusing on delivering measurable value to scientific research, manufacturing, and supply operations.

Develop and maintain technical knowledge and domain expertise in analytical sciences, process development, bioprocessing, and manufacturing/supply processes.

Write clear problem statements and requirements; facilitate solution design with engineering teams.

Serve as Product Owner on Agile teams or work closely with one to ensure scientific and data needs are met.

Plan, design, and conduct testing activities; compile critical training and communication content for scientific and supply end-users.

Analyze data, observations, and research to generate insights that inform product strategy and decision-making.

Support the Product Manager in defining and executing strategy in collaboration with engineering teams for one or more data products.

Accept completed user stories, ensuring deliverables meet acceptance criteria and scientific requirements.

Act as a customer champion, articulating and advocating for the needs of scientific and supply stakeholders.

Key Deliverables Problem statements and requirements tailored to scientific workflows

Understanding of reports and dashboards relevant to preclinical research and manufacturing

Analysis and documentation of data used in product decisions

Training materials to ensure user success with data products

Key Behaviors Demonstrate high agency, growth mindset, and initiative within a scientific context

Listen effectively to analytical scientists, process engineers, and supply planners, simplifying complex scientific and data problems

Act with urgency and prioritize tasks based on scientific and operational value delivered

Influence without direct authority, especially among scientific and technical teams

Exhibit critical thinking to balance scientific, business, and stakeholder needs

Practice evidence-based decision-making

Work sustainably and encourage this behavior in others

Consistently document activities using company-provided tools

Collaborate effectively across matrixed teams, including scientists, engineers, and product managers

Show curiosity and empathy for user problems in method, process, and supply

Position Qualifications Education Bachelor 's degree in Life Sciences, Chemistry, Chemical Engineering, Biomedical Engineering, Computer Science, or a related field;…