Senior Administrator, Systems Management

Senior Administrator (Level
3) responsible for the design, deployment, and advanced support of endpoint management solutions across a large, distributed physical and virtual device estate using Microsoft Endpoint Configuration Manager (MECM) and Microsoft Intune in a co-managed environment. Owns application packaging, third-party patch management, security vulnerability remediation, advanced Power Shell automation, and at-scale incident troubleshooting, partnering closely with Information Security, Networking, and Support teams to keep the endpoint fleet secure, compliant, and reliable.

** Key Responsibilities*
* * Package, test, and deploy Windows and third-party applications through MECM and Intune (Win
32 apps), using PSADT and other silent-install packages with reliable detection logic and dependency handling.
* MECM/Intune co-management experience: client settings, boundaries and boundary groups, deployment collections, Autopilot profiles, compliance policies, and configuration baselines across the enterprise endpoint estate.
* Design, write, and maintain advanced Power Shell scripts for automation, remediation, and reporting, including Intune and MECM.
* Identify, prioritize, and remediate security vulnerabilities across the endpoint fleet in partnership with Information Security – driving CVE/patch-compliance reporting and mitigation timelines for OS and third-party applications.
* Third-party application patching lifecycle – identifying, packaging, testing, and deploying updates (e.g., via Patch My PC, MECM, application/patch deployment) to minimize vulnerability exposure windows.
* Networking knowledge (DNS, DHCP, IP addressing/subnetting, VLANs, boundary/content distribution) to resolve connectivity issues affecting client communication, application delivery, and patch distribution.
* Leverage AI-assisted tools (Claude, Copilot and other scripting assistants) and automation/orchestration to streamline packaging, remediation, and reporting – tracking work in JIRA and version-controlling scripts/configs in Git Hub.
* Partner and collaborate with multiple technical teams (Architecture, Networking, Information Security, Support, etc.) to develop and support endpoint solutions.
* Triage and resolve escalations from Endpoint Support and Security, acting as a technical escalation point for Level 1/2 teams.  This job profile description is a standardized, non-contractual reference description and global reference tool provided for organizational consistency and talent architecture purposes across Cencora. It does not alter actual job duties, responsibilities, reporting lines, working conditions, grading, compensation, or other essential terms and conditions of employment.
Actual duties and responsibilities may vary based on business needs, local requirements, and operational practices. Where a team member's role is governed by an employment agreement, local terms and conditions, prior job description or collective bargaining agreement, those documents shall prevail in case of any inconsistency. Mandatory local laws shall also prevail.
** Experience and Educational Requirements
*** Bachelor's degree, preferably in Computer Science, Management Information Systems, or a related technology field (equivalent experience considered).
* At least 8 years of IT experience, including 5+ years in infrastructure/endpoint engineering.
* Advanced, hands-on expertise with Microsoft Endpoint Configuration Manager (MECM/SCCM) and Microsoft Intune, including co-management, Autopilot, compliance policies, and Win
32 application deployment.
* Demonstrated experience remediating security vulnerabilities – identifying, prioritizing, and patching OS and third-party application vulnerabilities, including CVE triage and…