Desktop Technician

Our client is a leading health solutions organization with over 300,000 employees nationwide. The Desktop Support Technician will provide project-based support to all corporate end users across the enterprise. Project-based responsibilities include imaging, hardware/software upgrades, user builds in Active Directory, data transfers, and machine configurations. This is a great opportunity for a junior to mid-level candidate looking to grow within a large corporate environment.

$20.00/hr - $24.00/hr

• 1+ years of experience as a tier 2 Desktop Support Technician or equivalent PC/Mac exposure - Experience or knowledge of imaging, upgrading, troubleshooting Windows 10 and Mac
• Experience or knowledge of user builds (data backups, imaging, configurations, application deployments, etc.)
• Strong technical aptitude and work ethic
• Ability to be onsite 5x/week in Orlando

• Strong knowledge of MS Office Product Suite including 2013, and Windows 10 Operating System support and troubleshooting
• MAC experience
• Shipping and Receiving (hardware) experience (creating labels from ticketing systems)
• Experience with ticketing systems (Service Now Preferred)
• Experience with break fix and troubleshooting for desktops, printers, and VPN/connectivity

• Entry level

• Contract

• Information Technology

• Retail Health and Personal Care Products

Compensation is $20/hr to $24/hr exact compensation may vary based on skills, experience, and education. Benefit packages start on the 31st day of employment and include medical, dental, vision insurance, HSA, FSA, DCFSA, and a 401K with employer matching. Employees are also entitled to paid sick leave and other paid time off as provided by applicable law.