Business Analyst Lead

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Full Time Coraopolis, PA, US

6 days ago Requisition

The Program Integration Lead supports the implementation and ongoing operation of new pharmaceutical manufacturer and drug-dispensing programs within Vanscoy Rare Pharmacy. Working under the direction of the Technology, Implementation, and Client Services teams, this position translates program requirements into functional forms, workflows, testing data, documentation, and training materials within IMPACT, ACCESS, Well Sky Care Tend , and related systems.

The Program Integration Lead builds and tests forms and workflows for proprietary systems, prepares test data for new dispensing programs, conducts system demonstrations, trains manufacturer and business partners, supports data-governance activities, and provides implementation and post-launch support.

• Support the Implementation team with the implementation of new manufacturers, products, limited-distribution drugs, and patient-support programs.
• Gather and document manufacturer, operational, reporting, compliance, and system requirements.
• Translate program requirements into forms, workflows, business rules, testing scenarios, training materials, and implementation tasks.
• Coordinate activities with pharmacy operations, clinical services, IT, compliance, analytics, finance, and external partners, maintaining project plans, requirements, issue logs, meeting notes, testing results, decisions, and outstanding action items.
• Identify implementation risks, workflow gaps, data concerns, and unresolved requirements and escalates them to the Program Integration Manager.

• Build and maintain forms, questionnaires, task flows, status rules, notifications, and program workflows within Vanscoy Rare's proprietary software systems.
• Configure workflows based on manufacturer requirements and approved pharmacy processes.
• Ensure forms capture required patient, prescriber, clinical, dispensing, reimbursement, and program info.
• Maintain naming conventions, version control, configuration documentation, and approval records.
• Coordinate testing and approval before new or modified workflows are released to production.
• Monitor workflows after launch and address configuration, usability, or data-quality issues.

• Develop representative test data for new drug-dispensing programs, system configurations, integrations, and reporting requirements.
• Create testing scenarios that cover patient enrollment, referral intake, benefits investigation, prior authorization, prescription processing, dispensing, shipping, inventory, clinical documentation, refills, discontinuations, and reporting.
• Coordinate the loading and maintenance of test data in approved non-production environments.
• Use synthetic or appropriately de-identified data in accordance with organizational privacy, security, and data-handling requirements.
• Ensure test data includes standard transactions, exceptions, negative scenarios, boundary conditions, and program-specific requirements.
• Develop test scripts and expected results for functional, workflow, integration, regression, and user acceptance testing.
• Document defects, data discrepancies, corrective actions, retesting results, and final approvals.
• Confirm that system configurations and data outputs meet manufacturer and operational requirements.

• Assist with Vanscoy Rare Pharmacy's Pharmacy Dispensing Platform ( Care Tend or similar) setup and workflow changes required for new drug-dispensing programs.
• Help validate drug, program, patient, prescriber, payer, referral, clinical, inventory, dispensing, billing, and reporting configurations.
• Support information exchanges between proprietary systems, the pharmacy dispensing platform, reporting platforms, and other connected systems.
• Investigate workflow, form, access, configuration, and data issues reported by users or partners.
• Coordinate issue resolution with the Implementations, IT, operations, analytics, or software vendors.
• Participate in system upgrades, enhancements, regression testing, and change-control activities.

• Develop and maintain data definitions, standards, ownership info. , validation rules, & documentation.
• Maintain…