Software Implementation Engineer II
Listed on 2026-10-14
-
IT/Tech
IT Support
Working
Location:
South Carolina, Charleston;
Kentucky, Lexington;
Kentucky, Louisville;
North Carolina, Charlotte;
North Carolina, Greensboro;
North Carolina, Raleigh;
Tennessee, Knoxville;
Tennessee, Memphis;
Tennessee, Nashville;
Virginia, Richmond;
Virginia, Virginia Beach
Workplace Flexibility:
Field
For more than 100 years, Olympus has focused on making people’s lives healthier, safer and more fulfilling.
Every day, we live by our philosophy, True to Life, by advancing medical technologies and elevating the standard of patient care so people everywhere can fulfill their desires, dreams, and lives.
Working
Location:
South Carolina, Charleston;
Kentucky, Lexington;
Kentucky, Louisville;
North Carolina, Charlotte;
North Carolina, Greensboro;
North Carolina, Raleigh;
Tennessee, Knoxville;
Tennessee, Memphis;
Tennessee, Nashville;
Virginia, Richmond;
Virginia, Virginia Beach
Workplace Flexibility:
Field
For more than 100 years, Olympus has focused on making people’s lives healthier, safer and more fulfilling.
Every day, we live by our philosophy, True to Life, by advancing medical technologies and elevating the standard of patient care so people everywhere can fulfill their desires, dreams, and lives.
Our five Core Values empower us to achieve Our
Purpose:
Patient Focus, Integrity, Innovation, Impact and Empathy.
Learn more about Life at Olympus: .
Job DescriptionThe Software Implementation Engineer II will support software sales and ensure customer satisfaction through expert consultation, carefully planned implementation and post sales activities. Expansion of sales to new and existing customer base will occur through close MSG Sales and Field Service collaboration. Focused customer needs assessment and expert technical advice will create consultative relationships. Product implementation will occur through careful project management and installation leadership provided throughout all phases.
Is responsible for managing installations following the Olympus approved MIT processes. Interfaces with other project stakeholders (i.e. Sales, Project Mangers, Hospital IT, Hospital Interface Teams, PACS Administrators, Endoscopy Managers, Biomed, etc).
- Project manage software implementations throughout all phases of the project by bringing all key resources together to properly implement the entire installation. Work closely with customer PACS administrators and HL7 EMR teams to properly interface software products with Hospital systems.
- Work closely with customers to install hardware and software as directed. Conduct and assist with training to customers on software products. Provide post installation support including user education as required.
- Work closely with customers, local sales representatives, product engineers, marketing managers, administrative, and other field support personnel to provide the highest level of customer support and satisfaction.
- Provide technical sales assistance for sales team
- Help develop and generate sales leads
- Conduct product demonstrations with key decision-makers
- Collaborate with sales teams, customers IT and Interface engineers to provide technical reviews to assess equipment needs and to determine system requirements and explain product and service offerings to customers
- Provide accurate and timely quotations through needs assessments provided through customer interviews and in field site surveys. A high degree of accuracy is to be maintained through effort to stay current with product and technology changes through consultation with Marketing, Software Development, Sales and Field Service counterparts.
- Strategize with local sales reps and field service engineers to maximize Olympus business opportunities.
- Provide technical site surveys to understand customer…
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