Service Desk Lead & Incident Coordinator
Listed on 2026-10-14
-
IT/Tech
HelpDesk/Support, IT Support
The Boston Beer Company is hiring a Full-Time Service Desk Analyst II, Brewery in Breinigsville, PA. The role leads daily service desk operations, guides peers, and manages major incidents while collaborating with IT teams to deliver high-quality, consumer-inspired support and technologies.
Qualifications include 4+ years in helpdesk, experience with Intune/SCCM/SOTI, automation skills, and ITIL knowledge. A Bachelor's degree or equivalent IT-focused experience is preferred.
Consider building your career as a Service Desk Lead & Incident Coordinator at The Boston Beer Company.
The Service Desk Lead & Incident Coordinator role at The Boston Beer Company is now open for applications in Upper Macungie Township, PA, United States.
Join us at The Boston Beer Company as our next Service Desk Lead & Incident Coordinator in Upper Macungie Township, PA, United States.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).