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IT Service Desk Associate - First-Call Resolution Pro

Job in Township of North Bethlehem, Washington County, Pennsylvania, USA
Listing for: 84 Lumber Company
Full Time position
Listed on 2026-10-15
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support
Salary/Wage Range or Industry Benchmark: 42000 - 60000 USD Yearly USD 42000.00 60000.00 YEAR
Job Description & How to Apply Below
Location: Township of North Bethlehem

84 Lumber Company seeks an Associate IT Service Desk Analyst to deliver first level technical support to THQ, store, and plant associates. You will own incidents, log requests, and provide world-class customer service through first-call resolution or escalation.

You will handle hardware and software tasks, password resets, and remote access, while meeting service levels and collaborating with IT teams. Training and minimal travel are involved.

For the IT Service Desk Associate
- First-Call Resolution Pro position at 84 Lumber Company, we are reviewing applications now.

This opportunity is part of our work in IT & Technology.

The advertised compensation is 42.000 - 60.000.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the IT Service Desk Associate
- First-Call Resolution Pro role in the description above.

Position Requirements
10+ Years work experience
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