Technology Delivery Manager

Location: Malvern

Job : _-9

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Location:

Malvern, PA, 19355, United States

Experience:

10-20 years

Contact:
Gyan Ranjan Contact Email: gyan.ranjan

Job Title:

Technology Delivery Manager

Location:

Malvern, PA(Onsite)
Type:
Contract Overview We  are seeking an experienced Technology Delivery Manager with 15–18+ years of IT experience and strong program/delivery leadership. The ideal candidate will own end-to-end delivery across multiple work streams, ensuring alignment with business goals, client expectations, and regulatory standards—especially within BFSI environments.

Key Responsibilities Delivery Ownership Lead end-to-end delivery of technology programs across multiple applications/work streams

Plan and track milestones, schedules, risks, dependencies, and outcomes

Ensure delivery meets SOWs, SLAs, KPIs, and quality benchmarks

Stakeholder & Client Management Act as primary point of contact for clients and senior stakeholders

Provide regular status updates, executive reporting, and escalation handling

Build strong relationships across business, product, and engineering teams

Team & Vendor Management Manage distributed (onshore/offshore) teams

Drive productivity, utilization, and performance

Oversee vendor/partner governance and performance reviews

Agile & Delivery Execution Drive Agile/SAFe/Hybrid delivery models

Lead sprint planning, release planning, and execution tracking

Ensure best practices across SDLC, Dev Ops, and QAGovernance & Risk Management Identify and mitigate risks, issues, and dependencies

Ensure compliance with security, audit, and regulatory standards

Manage incident, problem, and change management processes

Operations & Support Oversee production support and incident management

Drive RCA and continuous improvement initiatives

Ensure platform stability and uptime

Financial & Strategic Oversight Manage budgets, forecasts, and cost optimization

Support roadmap planning and prioritization

Lead transformation initiatives (cloud, automation, modernization)
Leadership Mentor delivery leads, PMs, and technical leads

Drive continuous improvement and operational excellence

Required Skills & Competencies Delivery Leadership Strong experience in program/project/delivery management

Expertise in managing large-scale, multi-team programs

Excellent communication, stakeholder, and negotiation skills

Strong client-facing experience (BFSI preferred)
Technical Knowledge Understanding of:

Java, APIs, Microservices Cloud platforms (AWS/Azure)
Dev Ops, CI/CD pipelines

Familiarity with:

Integration architectures

Infrastructure and application lifecycle

Process & Governance Agile, Scrum, SAFe, Waterfall, Hybrid modelsSOW, SLA, KPI management

Risk, audit, and compliance frameworksITIL processes (incident/problem/change management)

Preferred Qualifications BFSI / Capital Markets experience

Exposure to cloud transformation & automation

Certifications:

PMP, SAFe, Scrum, ITILExperience
10-20 years

Skillsdelivery management