More jobs:
CMDB Specialist
Job in
West Point, Montgomery County, Pennsylvania, 19486, USA
Listed on 2026-10-23
Listing for:
TechDigital Group
Full Time
position Listed on 2026-10-23
Job specializations:
-
IT/Tech
Hardware Engineer, IT Support
Job Description & How to Apply Below
- Managing CMDB and identifying existing gaps and challenges
- Assist with documentation
- Create new process docs and assist with review/updating existing process doc (examples below) - Audit SNOW assets / CI records - contact groups to gather missing data in key fields - support group, PO #, order date, warranty end date, support contract , support end date, identify orphan CI's, dups – work with ops to clean up dup
- Update documentation for drive sanitization process - with and without DMR
- HARDWARE warranty renewal scope
- Create new/Update SNOW asset/CI for existing and new hardware purchases from Infrastructure teams submit case for Hardware delivery to dc
- Audit SNOW assets / CI records - contact groups to gather missing data in key fields - support group, PO #, order date, warranty end date, support contract , support end date
- Track T&M cost - get case info
- Hardware issue, server name & serial # and quotes info from Ops teams, reconcile with list from vendor - Work with various product owners to identify/track cost of their Hardware & Software licenses/contracts/support
- Track all HARDWARE, Server & SOFTWARE Decommissions
- Hardware Servers & Storage (AS400, Linux, Windows, Solaris, Alpha, IBM, AIX, Commvault, Dell, Data Domain, Net App)
- Identify serial #'s in extended warranty/support contracts by vendor for removal to save cost
- Provide a consolidated list of all Hardware (server & storage, any Hardware vendor) decoms with device name, serial #, PO #, warranty end date for finance to remove from financial books
- Proficient in Excel
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