Desktop​/Endpoint Engineer

SEI is seeking a Desktop/Endpoint Engineer. Join a team responsible for delivering a secure, modern, and reliable endpoint experience across a global enterprise. As a Desktop Engineer, you will independently support core endpoint services while continuing to deepen your expertise in Microsoft Intune, MECM/SCCM, Windows 11, Autopilot, endpoint security, software deployment, and automation. This opportunity is designed for an endpoint or desktop professional with foundational experience who can support routine deployments and troubleshooting and is ready to grow their skills by contributing to smaller engineering initiatives with guidance from senior team members.

• Support and maintain enterprise endpoint management platforms across a global environment.
• Manage device provisioning, software deployment, patch management, and compliance monitoring.
• Manage endpoint configurations using Microsoft Intune and MECM/SCCM.
• Monitor endpoint health and troubleshoot device management issues.

• Build and maintain Microsoft Intune configuration profiles, compliance policies, and device enrollment processes.
• Support Windows Autopilot provisioning and enrollment activities.
• Contribute to Windows 11 deployment and modernization initiatives.
• Identify opportunities to improve endpoint management, automation, and user experience.

• Package, test, deploy, and support enterprise applications.
• Monitor software deployment success and resolve installation issues.
• Prepare and support application change requests through established change management processes.
• Coordinate assigned application rollout activities.

• Administer endpoint security technologies including Bit Locker, LAPS, Microsoft Defender, and device compliance policies.
• Support security initiatives designed to protect enterprise devices and data.
• Monitor compliance and coordinate remediation activities.

• Provide Level 2/3 support for operating system, application, and endpoint management issues.
• Investigate and resolve device deployment, compliance, and configuration problems.
• Work closely with Service Desk, Infrastructure, Security, and Engineering teams.
• Participate in an after-hours support rotation as needed.

• Bachelor's degree in Computer Science, MIS, Information Technology, or equivalent practical experience.
• 3 years of experience in endpoint support, desktop engineering, systems administration, or a related technology role.
• Experience supporting Windows desktop operating systems in an enterprise environment.
• Working experience with Microsoft Intune, MECM/SCCM, or comparable endpoint management platforms.
• Ability to independently manage routine deployments and troubleshoot complex endpoint issues.
• Strong analytical, problem-solving, communication, and collaboration skills.
• Readiness to own smaller engineering initiatives and continue developing cloud management and automation skills.

• Experience administering Microsoft Intune and MECM/SCCM preferred.
• Working knowledge of Windows Autopilot and Power Shell scripting desired.
• Experience with Active Directory, Group Policy, Bit Locker, Microsoft Defender, or LAPS preferred.
• Experience with application packaging, software deployment, patching, and change management.
• Exposure to macOS device management, VDI technologies, or large enterprise networks.

To help you stay energized, engaged and inspired, we offer a wide range of benefits including comprehensive care for your physical and mental well-being, a strong retirement plan, tuition reimbursement, support for working parents and flexible…