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Support Engineer: CS–Engineering Liaison APIs & AI

Job in Elm, Lancaster County, Pennsylvania, 17521, USA
Listing for: Levanta
Full Time position
Listed on 2026-11-04
Job specializations:
  • IT/Tech
    Technical Support, IT Specialist, IT Support
Salary/Wage Range or Industry Benchmark: 80000 - 110000 USD Yearly USD 80000.00 110000.00 YEAR
Job Description & How to Apply Below
Position: Support Engineer: CS–Engineering Liaison for APIs & AI
Location: Elm

Levanta is hiring a Support Engineer to bridge Customer Success and Engineering, troubleshooting product, integrations, and API issues. The ideal candidate is customer-obsessed, technically savvy, and able to work cross-functionally for a high-quality customer experience.

You will own responding to technical issues via Slack, Linear, and Pylon; guide customers through challenges; escalate bugs with context; and contribute to docs and AI-driven support improvements.

This is an excellent position to take on the Support Engineer: CS–Engineering Liaison for APIs & AI role at Levanta.

This posting is for the Support Engineer: CS–Engineering Liaison for APIs & AI role at Levanta, based in Elm, PA, United States.

We are looking to fill the Support Engineer: CS–Engineering Liaison for APIs & AI position at Levanta in Elm, PA, United States.

The Support Engineer: CS–Engineering Liaison for APIs & AI role at Levanta is now open for applications in Elm, PA, United States.

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