Trade Operations PL & Logistics Manager

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Job Requisition

Category:
Commercial - Customer

Location:

Conshohocken

Critical Needs. Immediate Action.

SERB is a fast-growing global specialty pharma company designed to address rare and urgent conditions by delivering life-saving medicines when time and complexity leave no room for failure.

We operate end-to-end across 100+ countries, ensuring 70+ essential medicines for rare diseases, emergency care, and medical countermeasures reach patients and clinicians with urgency – wherever and whenever they are needed. Shaped over the past 25 years by an entrepreneurial, disruptive spirit, SERB combines the focus and agility of a biotech with the scale, reach, and reliability of a global pharmaceutical company — always grounded in medical purpose, not corporate convention.

Our 600+ employees are driven by three core values:

• Patients first, always
  Patients are not a concept — they are why we act, especially when time matters most.
• Impact focused
  We are agile, entrepreneurial, and disciplined - working smart and learning continuously to deliver results that matter, with the consistency, quality, and trust that critical care demands.
• Team powered
  We go the extra mile - together - because our shared commitment drives extraordinary outcomes.

Guided by a clear ambition and a relentless focus on patients, SERB continues to expand through selective, innovative acquisitions, launching new treatments and entering new geographies. Across every step — from integration to delivery — our people act with passion, ownership, and determination to ensure life-saving medicines become available to patients who need them, worldwide.

Broad Overview

The Trade Operations & Logistics Manager is accountable for the overall operation of SERB’s Third Party Logistics (3PL) ensuring accurate, timely and compliant distribution of SERB’s pharmaceutical products.

This position will be based out of Conshohocken, PA with a 3 day onsite schedule.

As Trade 3PL & Logistics Manager, your responsibilities will include:

Overall Responsibility for All Aspects of SERB’s Third Party Logistics (3PL) partner(s):

• Support logistics function across all Trade brands
• Warehouse inventory management, including transfers of Product between 3PL Distribution Centers and quarterly destructions of product
• Troubleshoot logistics issues to bring resolution
• Coordination with internal SERB quality team to resolve any distribution-related quality events
• Overall management and adherence to DSCSA/Serialization requirements for all Trade brands
• Management of all 3PL warehouse activities to ensure accuracy across all product activity
• Create and manage monthly budget and track actual expenses for all 3PL activities
• Coordination and setup for any new products added to SERB’s portfolio

Manage all Inbound Shipments

• Coordination with Internal Supply Chain partners for all incoming shipments from SERB’s manufacturing partners
• Represent trade team on monthly S&OP planning meetings
• Adherence with Serialization requirements for each incoming batch
• Resolution of any shipping or data issues

Manage all Exports from 3PL

• Coordinate and manage end to end logistics for all Rest of World (ROW) shipping needs from 3PL to third party distributors
• Coordination with external transportation vendors for shipments, including acquisition of cold chain packaging

Management of Pharmaceutical State Licenses

• Coordination with SERB’s external consultant to ensure compliance with all state license requirements
• Coordination with internal stakeholders to ensure completeness of all application requirements

Maintenance of SERB’s VAWD Accreditation

• Support adherence to all requirements for SERB’s VAWD accreditation, including management of…