Supervisor, Arena

Boston College Introduction

Founded in 1863, Boston College is a Jesuit, Catholic university located six miles from downtown Boston with an enrollment of 9,654 full-time undergraduates and 5,072 graduate and professional students. Ranked 37 among national universities, Boston College has 923 full-time and 1,336 FTE faculty, 2,822 non-faculty employees, an operating budget of $1.4 billion, and an endowment in excess of $3.9 billion.

The Supervisor, Arena will manage the day-to-day functions, staffing, maintenance schedule and operation of Silvio Conte Forum/Hoag Basketball Arena focusing on ice conditions and basketball floor upkeep. Conte/Hoag is a 7,000-seat arena at Boston College, home to Men’s / Women’s Hockey and Basketball programs. This position reports directly to the Manager, Athletic Facilities Maintenance, Facilities Services. This position requires strong mechanical and technical skills and the ability to supervise multiple projects/events at once, oftentimes on different campuses.

Prior knowledge of portable floor operations and stage setup/removals, and ice making will receive top consideration. Strong oral and written communication skills are essential.

This position will also be trained in the day to day operations of all athletic facilities including Alumni Stadium & Fish Field House supporting the football program;
Harrington Athletic Village supporting baseball and softball;
Newton Campus supporting Men’s / Women’s Soccer programs and Women’s Field Hockey and Lacrosse programs. This position may be asked to manage events located on / in any of the athletic facilities at Boston College. This would include setting up of the event, safely triage any issues that may arise during the event, and breakdown / cleanup post event.

A successful candidate will have all of the required competencies and the strongest candidates will have all or many of the preferred competencies.

• Previous supervisory or leadership experience in a union environment
• Proven ability to manage and participate in multiple projects and multiple crews in a productive and safe manner
• Strong organizational skills with the ability to prioritize multiple tasks and manage time effectively.
• Self-starter with the ability to analyze situations and develop solutions to problems with minimal supervision.
• Prior knowledge of portable floor operations and conversions
• Prior knowledge of stage setup and break downs
• Familiarity with Ice Kube refrigeration systems
• Knowledge of Metasys building management systems
• Experience in Kronos timekeeping (or similar)
• Proficient in Microsoft Word, Excel and Google Docs
• Excellent verbal, written and public relations skills
• Strong mechanical skills and machinery troubleshooting
• Flexibility to work varying hours

• Knowledge and experience in installing and removing the ice surface to meet NCAA Division 1 standards.
• Experience and knowledge of installation and maintenance air supported structures
• Knowledge of Federal OSHA and Massachusetts Department of Labor Standards
• Working knowledge of tools and equipment related to managing a multi-purpose sports and entertainment facility including lighting systems and irrigation systems.

• Three (3) years of experience in a supervisory position preferred. Experience in a facility/property management role is preferred. Previous athletic facilities and maintenance experience in a hockey arena is desirable.
• Bachelor’s degree or equivalent experience in arena management
• Must maintain a valid driver’s license
• MA Hoisting license is preferred
• US Ice Rink Association or ISI Certification is preferred

Work will include some holidays, nights and weekend shifts as dictated by Athletics and University Events schedules. Every effort will be made to make the event and floor conversion coverage as equitable as possible. Ability to sometimes work a very demanding schedule including nights, weekends, holidays, double shifts in all weather conditions. Although this is primarily a supervisory role, on many occasions this position will be required to perform physically demanding tasks.

This position will be required…