Community Manager

TREK Development Group is a Pittsburgh‑based real estate development firm specializing in building innovative and sustainable communities. Our mission is to Create Value, Strengthen Community and Enhance Lives.

At TREK, we believe the right cultural fit is just as important as possessing the skills and qualifications for the job. Our core values:
Aesthetics, Alignment, Collaboration, Compassion, Inclusiveness, Quality, Commitment, Empathy, Humility, Integrity and Responsibility are best described in our commitment to TREK’s Hospitality Covenant. The Hospitality Covenant describes our core practices that we strive to achieve each day:

We believe that every member of the team is important to the success of the community and together we are committed to providing high‑quality, community‑focused housing. We are currently seeking an engaged and passionate professional to serve as Community Manager for Grandview Pointe, Grace Place, and Blairsville with a combined 78 units
. The Community Manager is responsible for the financial, physical, and overall operations of the community, activation of the Hospitality Covenant and management of the on‑site team. One of the primary tasks includes increasing the cash flow by maximizing occupancy/revenue and minimizing operating expenses while maintaining the physical asset. This role requires delegation and follow‑up in a friendly and helpful manner with both on‑site staff and residents.

The Community Manager takes pride in the community and motivates others to do the same, through supporting staff and residents and encouraging co‑investment for the quality of life in the community.

Under the direction of the Regional Manager, the Community Manager is responsible for:

• Acting as the driving force of the Hospitality Covenant and driving the team by modeling, inspiring, communicating, supporting and holding staff and residents accountable
• Supervising and directing on‑site team members. Creating opportunities for the team to bring their thoughts, ideas and experiences to minimize overtime and create efficiencies. Optimizing the skills of the team through performance management, reviews and consistent conversation.
• Coordinating upkeep of the property, which includes regular inspection of the property to delegate maintenance, curb appeal, annual inspection of apartments, janitorial tasks, safety and preventative maintenance. Managing the work order system to ensure completion of priority tasks.
• Developing positive relationships with residents by working through network building tools to develop a greater sense of co‑investment creating a positive work and living environment. This includes seeking ways to include residents in community problem solving and supporting resident‑led initiatives.
• Examining the monthly budget operating report and detailed general ledger to assure all bills paid and accurately coded and necessary changes provided timely to accounting.
• Meeting budgeted revenue, operating expense and cash flow monthly. Ability to orally and in writing respond to budget variances and provide a plan for bringing into compliance. Create/review accruals as needed.
• Managing legal proceedings for non‑rent payment process including notice to quit for nonpayment of rent, cases for housing court in conjunction with TREK's attorney, follow up of court rulings on payment agreements and or evictions.
• Applying for and implementing annual rent increases to optimize income in accordance with program guidelines.
• Leasing of units in compliance with the site’s approved tenant selection or A&O plan to maintain occupancy at 98% or above.
• Ensuring compliance with the Affirmative Fair Housing Marketing Plan, Regulatory Agreement, Funding Program Requirements and Federal State or Local Requirements.
• Meeting all HQS and REAC standards as applicable. Must pass or meet a minimum score of 85.
• Remaining current and knowledgeable of applicable affordable programs of community.
• Updating and following…