General Services Manager

Overview

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Join us and celebrate the beauty of human experience. Create for happier, healthier lives, with love for nature. Together, with kindness and humility, we deliver food innovations, craft inspired fragrances and develop beauty and wellbeing solutions that make people look and feel good. There’s much to learn and many to learn from, with more than 16,000 employees around the world to explore ideas and ambitions with.

Dive into varied, flexible, and stimulating environments. Meet empowered professionals to partner with, befriend, and stretch your skills alongside. Every day, your energy, your creativity, and your determination will shape our future, making a positive difference on billions of people. Every essence of you enriches our world. We are Givaudan. Human by nature.

At Givaudan, you contribute to delightful taste and scent experiences that touch people’s lives. You work within an inspiring teamwork culture – where you can thrive, collaborate and learn from other talented and passionate people across disciplines, regions and divisions. Every essence of you enriches our world. Diversity drives innovation and creates closer connections with our employees, customers and partners. Givaudan embraces diversity and is committed to building an inclusive environment where everyone impacts our world.

In this role, the individual would be the on-site key point of contact for employees and vendors. They would work with vendors to manage and resolve hard and soft facilities operation issues. Additionally, they would ensure our vendors meets all key performance indicators as set out in the management contract

Internal Stakeholder Management

• Proactively engage internal stakeholders to ensure that services expectations are met.
• Build and develop effective stakeholder relationships across multiple levels of the organisation.
• On-site key point of contact for vendors and employees.
• Implement and ensure escalation procedures are in place and observed for problem reporting.
• Co-ordinate and monitor the contractor management program.
• Provide advisory to vendor on operational issues.
• Review monthly financial reports including the preparation of accruals and variance.
• Prepare monthly management report for Givaudan’s Management Committee.
• Provide feedback on the outsourced staff and suggest relevant training to outsourced agencies.
• Administer the master data for approval process in vendor’s application.
• Negotiate the terms with vendors with support from IM&S.
• Together with Continuous Improvement team, develop initiatives and strategies that lead to cost savings and service improvement.
• Active review of service offerings through outsourced management.

• Lead local projects and initiatives with focus on Health & Wellbeing, Community and Sustainability.

• Bachelor’s degree in facilities management, building, business, engineering or other related field.
• Above 5 years’ experience in managing various soft and hard facilities
• Candidates with training and experience from hospitality and service industries would be an added advantage.
• Exposure to office, laboratory or manufacturing environment is an advantage.
• Knowledge of vendor management for outsourced services is preferred.
• Open to travel to Ho Chi Minh and Chau Thanh.
• People management experience would be an added advantage.
• English Fluency is a must.
• Demonstrates self-awareness, driven and customer focus.

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