Property Manager

Why UCH?

University City Housing (UCH) is a Philadelphia-based Property Management Company that buys, renovates, maintains, and manages real estate for long-term investment. UCH has been providing quality places to live and work since 1967. Our current portfolio consists of over 4,000 residential apartments and 250,000 square feet of commercial space in Philadelphia and the surrounding suburbs.

We are seeking a motivated, professional Property Manager to manage our Main Line Residential Building in Bryn Mawr, PA
. We are looking for an individual who is detail-oriented, customer-focused, and thrives in a fast-paced environment.

The primary responsibility of the Property Manager is to be the leader of their property. The Property Manager accomplishes this by overseeing the physical integrity of the building, tenant and employee satisfaction, while exercising good judgment under pressure.

• Manage the day-to-day operations of the property while leading an onsite team
• Coach the onsite team to achieve leasing, marketing, and operational targets while focusing on occupancy and retention objectives
• Lead and inspire the maintenance team by providing guidance to ensure top-quality work and peak operational efficiency
• Physically walk and inspect properties on a regular basis
• Maintain an annual preventive maintenance program to sustain property systems and reduce maintenance time and costs
• Supervise property’s snow and ice removal program according to company procedures
• Oversee the financial success of the property through collections, invoice processing, inventory management, reduced vacancy and operating expense control
• Cultivate and maintain strong resident and commercial tenant relationships through regular communication, ongoing outreach events, and effective problem-solving
• Establish effective relationships with vendors and partners to maximize the quality of service to residents
• Monitor and strategically evaluate current market trends with a focus on competitor performance and pricing
• Implement and follow company policy and procedures, including record-keeping and management of appropriate information in the property management software system
• Oversee employee payroll processes to ensure accurate and timely processing
• Conduct regular employee performance reviews to provide feedback, set goals, and support professional growth
• Oversee property’s capital improvement plans, including managing timelines, vendor performance management, and final project close-out

• Prior Property Management experience preferred
• Prior management experience preferred including training, supervising, hiring and terminating staff
• Bachelor’s Degree from an accredited college or university preferred
• Valid Driver’s License and vehicle
• Excellent communication skills
• Working knowledge of Fair Housing laws
• Leasing and sales experience
• Certified Apartment Manager (CAM) preferred
• Multi-Family industry experience preferred
• Technically proficient in MS Outlook, Word, Excel and other computer/software systems
• Maintain availability for emergencies, on-call duties, resident functions, weekend touring as needed

• Opportunities for professional and personal development and career growth
• Competitive Salary
• Comprehensive Health Insurance - Medical, Dental, Vision
• Medical & Dependent Care Flexible Spending Accounts (FSA)
• Retirement plan – 401(k) with up to 4% employer match
• Paid Time Off (vacation, sick, 9 holidays, 2 floating holidays)
• Employer-paid Short-term Disability
• Voluntary Long-term Disability
• Voluntary Life Insurance
• Voluntary Hospital Indemnity Insurance
• Employee Assistance Program (EAP)
• Annual Awards & Recognition
• Company Paid Certifications & Licensing
• Employee Referral Program
• Apartment Discount Available

Link to our real estate portfolio: