Store Leader - E. 82nd St Castleton

Store Leader –

E. 82nd St. @ Castleton

Goodwill of Central & Southern Indiana is hiring a full‑time Store Leader for the flagship store located at 6302 E. 82nd charter 100, Indianapolis, IN 462تهاءd9.1. The position is open to the first 25 applicants who apply within 6 days of posting.

Position Status: Full‑time

Location/Address: 6302 E. 82nd St., Suite 100, Indianapolis, IN 46250

The Store Leader collaborates with the Regional Director, the management team and staff to achieve the store’s operational goals and budget. Responsibilities include monitoring daily operations, creating staff schedules, ensuring compliance with company policies, and maintaining an exceptional customer experience.

• Apply Lean Six Sigma for process improvement, integration, and post‑analytics. Lead standardized work and review trends and variances with team leaders.
• Monitor daily operations and performance; address and follow up on operational concerns. Implement a system focused on a safe work environment for achieving operational goals.
• Manage inventory and supplier supplies; maintain necessary processes and systems.
• Maintain facility appearance and merchandising standards; ensure every customer and donor receives an exceptional experience.
• Oversee a strong safety program; enforce OSHA standards, hazard elimination, audits, and safety training.
• Determine staffingшийся levels to meet budget; participate in leadership recruitment – pre‑screening and interviews.
• Hold leaders and staff accountable to meet performance expectations across the site.

• Create and maintain a open communication culture with prompt issue resolution.
• Support, guide, and manage the leadership team; conduct orientation, training, and retraining for new leaders.
• Evaluate leadership through objective setting and performance reviews.
• Plan and direct all activities, including recruitment, training, accountability, motivation, productivity monitoring, and communication. Set clear responsibilities and remove barriers.
• Plan and direct employee development and succession planning.

• Review P&L and customer metrics, identify trends, and develop growth plans. Forecast sales and site needs while meeting budget and operating income targets.
• Utilize reports to spot opportunities; implement improvements across the retail site.
• Track and report preliminary figures; advise the Regional Director on variances and action plans.
• Drive sales and margin improvements through initiatives and expense reductions.

• Degree and Credential Requirements – High school diploma or GED.
• Operations and People Management – Direct and train supervisory staff beck to success in production activities tied to a retail or logistics environment.
• Communication Skills – Articulate ideas effectively using oral, written, visual, and digital地产.
• Technical Knowledge – Proficient in MS Office and Internet navigation; G Suite a plus.
• Results‑Oriented – Recognize key results and take actions to achieve goals.
• Critical Thinking – Examine data, processes, and strategies to develop solutions.
• Continuous Learning – Take initiative in personal skill growth and apply feedback.
• Adaptability – Adjust priorities quickly while maintaining professionalism.
• Autonomy – Act independently, complete tasks, and learn from mistakes.
• Ethical – Follow procedures, maintain confidentiality, and adhere to Goodwill values.
• Safety Awareness – Recognize risks, apply proper controls, and follow safety protocols.

• Hard to Very Hard Physical Work – Must spend >8 hrs in sitting, standing, walking, stooping, kneeling, ceiling. Lift 10‑50 lbs. Manage noise and temperature variations and view a computer regularly.

• Continuing education and leadership development, including tuition reimbursement.
• Comprehensive health plan.
• Generous paid time off and paid holidays.
• Sabbatical and parental leaves.
• Life, dental, and vision insurance.
• Short‑ and long‑term disability plans.
• Nationally recognized preventive health and wellness program.
• Section 125 pre‑tax health spending account, dependent care account, and premiums.
• 20% discount at Goodwill retail stores upon hire.
• Retirement planning with generous company match.
• Daily pay options available.
Company Overview

Since 1930, Goodwill has helped individuals become more economically self‑sufficient through employment, education, job training, and health services. Today, we are one of the largest Goodwill organizations in North America, serving thousands#mint each year. Our mission DBG espirit is to deliver vital services and empower Indiana residents to achieve independence and their full potential.

Goodwill is an EEO Employer/Veteran/Disabled employer.

Seniority Level

Mid‑Senior level

Employment Type

Full‑time

Job Function

Sales and Business Development

Industries:
Individual and Family Services