Associate Director, Coaching & Leadership Development

Overview

A global biopharmaceutical company on a mission to Solve On, Incyte follows science to find solutions for patients with unmet medical needs. Through the discovery, development, and commercialization of proprietary therapeutics, Incyte has established a portfolio of first-in-class medicines for patients and a strong pipeline of products in Hematology, Oncology and Inflammation and Autoimmunity Headquartered in Wilmington, Delaware, Incyte has operations in North America, Europe, and Asia.

The Coaching & Leadership Development role is responsible for designing, delivering, and continuously evolving coaching frameworks and leadership capability development for U.S. commercial field leaders. This role focuses on strengthening the effectiveness of frontline and second‑line sales leaders through structured coaching models, practical leadership skill development, and performance‑driven behavior change. This is a senior individual‑contributor role with no direct reports. Success is achieved through influence, partnership, and expertise, working closely with Sales Leadership, Sales Training, Field Analytics, and HR to ensure leadership behaviors are consistently reinforced and aligned to commercial objectives.

• Design and maintain commercial leadership coaching frameworks aligned to company values, sales objectives, and field realities
• Define effective coaching behaviors for frontline and second‑line leaders
• Ensure coaching models are practical, observable, and measurable

• Develop leadership capability programs focused on:
• Performance coaching
• Field execution excellence
• Account and territory leadership
• Change leadership and resilience
• Partner with Sales Training to embed leadership capability into onboarding and ongoing development
• Support capability differentiation by role (e.g., Firstline manager vs senior field leader)

• Enable consistent coaching practices across the field through tools, job aids, and playbooks
• Partner with Field Analytics & Sales Reporting teams to align coaching behaviors with performance insights
• Support field leaders in translating data into effective coaching conversations

• Define metrics to assess leadership coaching effectiveness (e.g., adoption, behavior change indicators, performance impact)
• Partner with analytics teams to evaluate outcomes and identify improvement opportunities
• Continuously refining coaching approaches based on feedback and performance trends

• Partner closely with:
• Head, Leadership Capabilities & Innovation
• Head, Sales Training
• Sales Leadership
• Field Analytics & Ops
• HR / Talent Development
• Ensure leadership coaching is aligned with incentive structures, training priorities, and field operating models

• Stay current on best practices in leadership development, coaching science, and adult learning
• Introducing modern, scalable approaches to coaching and leadership growth
• Serve as internal subject‑matter expert on commercial leadership coaching

• Senior individual contributor with enterprise‑level influence
• No people leadership responsibilities
• High interaction with field leaders and senior stakeholders

• Bachelor’s degree required; advanced degree (MBA, MS in Organizational Development, or related field) preferred
• 8–12+ years of experience in leadership development, sales coaching, commercial training, or related roles
• Demonstrated experience working with frontline and second‑line sales leaders in a complex, field-based commercial organization
• Proven ability to design and implement coaching frameworks that drive measurable behavior change and…