Chief Administrative Officer

SUMMARY:

The Chief Administrative Officer (CAO) serves as a senior executive leader responsible for aligning Bethanna’s administrative operations and strategic advancement efforts in support of the agency’s mission, program services, and community impact. The CAO ensures Bethanna’s internally and externally facing operational systems, along with organizational priorities, are coordinated, responsive, compliant, and positioned to support high-quality service delivery.

The CAO provides oversight for key administrative functions, including Information Technology, Facilities, HIPAA/related compliance, and emergency preparedness while also leading strategic advancement functions such as Development/Advancement, communications, community impact reporting, strategic planning, as well as new program and business development.

As an executive leader, the CAO partners with the CEO and executive leadership team to champion Bethanna’s Christian mission, Core Values, advance organizational priorities and culture, lead cross-functional initiatives, and implement systems that support quality, scalability, and sustainability across Bethanna.

EDUCATION/

EXPERIENCE:

Master’s Degree (nonprofit management, public administration, business administration, social work, or human services)12-15+ years of progressive leadership experience, preferably in a nonprofit, social service, or other mission-driven organization.

Minimum of 5 years’ experience in a senior executive role reporting to CEO (e.g. COO, CAO, Executive Director, VP, or equivalent).Demonstrated success in leading multiple departments simultaneously.

Subject matter expertise in project execution, compliance, change management, etc., applicable to nonprofit human services.