Assistant Manager Orion Dr

• Full-time
• Job Category Org:
  Store Assistant Manager

We're looking for a dynamic and results-driven Assistant Manager to join our team at our Kittanning location (6631 Orion Dr #109). As an Assistant Manager, you'll play a crucial role in driving operational excellence, leading our team, and delivering exceptional customer experiences. This is more than just a management position—it's an opportunity to develop your leadership skills, make a meaningful impact, and build a rewarding career with us.

If you're passionate about motivating others, maintaining high standards, and achieving ambitious goals, we want to hear from you.

• Oversee all daily operations during assigned shifts, ensuring adherence to company policies, procedures, and standards at all times
• Lead, mentor, and support team members to achieve performance goals while fostering a collaborative and inclusive work environment
• Manage inventory control, cost controls, and cash handling with accuracy and transparency, including processing monetary transactions and reconciliations
• Develop and implement staff schedules while ensuring adequate coverage and considering team member availability and preferences
• Train and onboard new team members, providing clear instructions and ongoing coaching to enhance their skill set and performance
• Maintain store cleanliness, equipment functionality, and food safety standards, conducting regular inspections and addressing issues promptly
• Process and manage customer orders, both in-person and via telephone, ensuring accuracy and customer satisfaction
• Operate all equipment safely and efficiently, and ensure team members follow proper operating procedures
• Monitor and analyze performance metrics, identifying opportunities for improvement and implementing solutions to drive profitability
• Handle customer inquiries and resolve conflicts with empathy and professionalism, maintaining positive customer relationships
• Prepare and complete required paperwork, reports, and documentation accurately and on time
• Communicate effectively with upper management regarding store performance, challenges, and recommendations for improvement
• Demonstrate strong work ethic through consistent attendance, punctuality, and reliability
• Participate in marketing initiatives and promotional activities to drive business growth
• Perform additional duties as assigned to support overall store success

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* Required Qualifications:

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• Proven supervisory or management experience in a fast-paced operational environment
• Strong mathematical skills with the ability to add, subtract, multiply, and divide accurately; proficiency with calculators and point-of-sale systems
• Demonstrated ability to handle cash, process transactions, and make correct monetary change
• Excellent verbal and written communication skills with the ability to provide clear instructions and guidance
• Proficiency with computer systems, keyboards, and touch screen technology for order entry and data management
• Strong organizational and time management skills with the ability to prioritize multiple tasks effectively
• Customer service excellence with a genuine commitment to meeting and exceeding customer expectations
• Ability to work flexible hours, including evenings, weekends, and holidays as needed
• Physical capability to stand for extended periods, lift up to 50 pounds regularly, and work in varying temperature conditions
• Valid driver's license and reliable transportation to and from work
• Ability to work in a fast-paced environment with exposure to food odors, heat, and other operational conditions

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* Preferred Qualifications:

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• Previous experience in food service, retail, or hospitality management
• Demonstrated leadership ability with experience training and developing team members
• S…