Marketing Operations & Production Manager

Marketing Operations & Production Manager

• Posted on September 16, 2026

Showing 1 location

Duryea, PA 18642, USA

• Hybrid
• Full-Time
• Requisition #: MARKE
  004252

Manage the end-to-end production workflow for Pride’s in-house marketing initiatives, including print, digital, video, photography, and vendor coordination and overseeing workflow for a broader marketing team

• Lead and mentor direct reports while managing overall marketing workflow
• Oversee intake, prioritization, and execution of all marketing projects from concept through delivery
• Navigate ambiguity by clarifying project requirements and making informed decisions when information is incomplete
• Adjust timelines and priorities as needed to accommodate changing business needs without compromising quality
• Work closely with stakeholders to define project requirements, create briefs, scopes, and objectives
• Maintain and update the annual marketing calendar
• Lead weekly creative project check-in meetings with design, web, and digital teams
• Serve as the main point of contact for communication between internal departments
• Proactively communicate progress and obstacles to ensure timelines are met
• Take ownership of follow-up and escalation needs
• Ensure all projects are completed on time and quality checked
• Determine resources required for each project
• Coordinate assets for sales collateral, photography, video shoots, digital campaigns, and web projects
• Manage rounds of proofing, printing, and delivery
• Utilize project management platforms (, Asana, etc.) for planning, tracking, and reporting
• Advocate for best practices in workflow efficiency
• Collaborate on post-project analysis to identify improvements for future initiatives
• Staff management including documenting and communicating objectives, positively impacting employee morale, motivating team members, conducting performance appraisals, and appropriately addressing individual or group performance issues
• Ensure all safety and security rules are strictly observed and any accidents, incidents or injuries are promptly reported to management
• Complete the annual CTPAT Security Training
• Assign, train, and develop staff based on experience and departmental goals
• Develop goals and objectives, and measure outcomes to ensure goals are met
• Focus on continuous improvement, and consistently demonstrate good business judgment
• Develop a "Strong 2nd" for your area of responsibility
• Work effectively with all Pride departments to exceed internal and external expectations
• Pride retains the discretion to modify duties and/or assign other duties as necessary

• Must be a self-starter, friendly, team player, professional, detail-oriented, and honest
• Must have the ability to:
• Multi-task, problem-solve, and prioritize in a fast-paced working environment
• Guide, direct, and motivate staff
• Develop and meet project timelines
• Work with ambiguous or incomplete information, make sound decisions, and move projects forward despite uncertainty
• Clarify details and fill gaps proactively through problem-solving and resourcefulness
• Must have:
• Relentless drive to achieve advancement and continuous improvement
• Strong emotional intelligence and collaboration
• Excellent leadership and relationship building skills
• Strong organizational and project coordination skills
• Excellent verbal, written, and presentation skills
• Intermediate working knowledge of Microsoft Office Word, Excel, and Power Point

• Strong working knowledge of  project management system preferred
• Working knowledge of digital asset management (DAM) systems, Canva, and Adobe Suite preferred

• At least 5 years of experience in project or production…