Residential Program Supervisor

The Program Supervisor exists to implement the agency’s mission and purpose, as well as its policies and procedures as applicable to his/her assigned home(s). The Program Supervisor is assigned a home within the organization and it’s responsible for supervising all aspects of the program operations so that financial, personnel and program goals are achieved. This role serves as a role model to the employees they supervise as well as to other employees of the agency.

This position directly supervises Community Support Associates assigned to the home; in addition, the Program Supervisor will perform Community Living as per the program schedule and/or programmatic need. The individual in this position receives supervision, direction, and feedback from the Residential Services Director.

DUTIES AND RESPONSIBILITIES:

• Assume supervision and responsibilities for the daily operations of assigned home(s).
• Ensure that home(s) comply with agency, county, regional, and state regulations.
• Monitor the entire treatment process; to include assessments, development of ISP’s, monthly and quarterly reports, goal plans, and other associated duties.
• Ensure that assigned employees complete all trainings as required by agency or licensing requirements.
• Monitor and approve all program expenditures including employee timesheets, travel vouchers, and reimbursements. Monitor and maintain cash advance and/or purchase card usage for home(s) supervised.
• Ensure that program resources are adequately utilized. Schedule assigned staff and ensure adherence to programmatic budged hours, including overtime and staff leave time.
• Ensure that monthly fire drills are performed in the home(s) in compliance with Royer-Greaves Services Fire Safety and Evacuation Plan.
• Ascertain that the home(s) have adequate furnishings and equipment to guarantee a normative and acceptable quality of life for each person.
• Ascertain that a comprehensive inventory of equipment and furnishings, including vehicles, are maintained per agency and county requirements.
• Prepare required and requested program reports and statistical data as needed.
• Facilitate the development, implementation, and monitoring of program plans for each person using services.
• Plan, develop, and implement programs to maximize the use of integrative opportunities and generic services.
• Coordinate and direct consultation and casework in a manner that facilitates each person’s maximum growth and development.
• Conduct team meetings and ensure their effectiveness as a program development and problem solving mechanism.
• Inform families and legal guardians of activities and treatment changes. Ensure that close communication and collaboration occurs between the team and families.
• Function as a team leader when required, including providing direct care to and transporting the individual’s using agency or personal vehicle.
• Ensure the confidentiality of all records; ensure compliance with all HIPAA requirements.
• Respond to crisis and on-call situations as they arise, participate in assigned on-call responsibilities.
• Conduct employee counseling/disciplinary actions as needed.
• Interact with people using services in a manner that is conducive to their growth, learning, and improved self-esteem.
• Participate in speaking engagements and other public relations functions as required.
• Complete all required agency and regulatory trainings.
• To monitor, collect data for and submit quality-related reports as required.
• To have knowledge of and train employees in the agency’s Quality Plan.
• To participate in quality-related activities such as Process Action teams or Task Forces and administer the program with an emphasis on providing life enriching, quality services.
• Perform other tasks as required.

QUALIFICATIONS:

• Four years of…