Director, Contracting & Customer Experience
Listed on 2026-10-14
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Management
Business Administration, Client Relationship Management
Merck in the United States (North Wales, PA) seeks a Director, Contracting and Customer Experience to lead HQ teams including the VCAS, VAS, and C&DS Development, driving customer-focused contracting and ordering processes across the vaccine portfolio.
You will shape strategic priorities, allocate resources, ensure compliance, collaborate with global markets and sales leadership, and deliver a seamless, value-driven customer experience with strong P&L accountability.
We would love to welcome a new Director, Contracting & Customer Experience to our team in North Wales, Montgomery County, United States.
The following opening is for a Director, Contracting & Customer Experience with Merck.
Our organisation is growing, and we are hiring a Director, Contracting & Customer Experience in North Wales, Montgomery County, United States.
This opening is for the Director, Contracting & Customer Experience role at Merck.
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