Overnight Sft Supervisor

Brief Description

Acts as front-line supervisor to all Awake Overnight Direct Support Professional (Awake Overnight employees) employed within the residential programs. Ensures full implementation of all plans of support in alignment with InVision’s philosophical approach to service delivery. Acts as the primary resource for DSPs during the hours of 9 pm and 7am by answering emergency calls and providing announced and unannounced support to an identified number of residential locations.

• Performs all job duties with the understanding that what is most important is that which is important to the individual supported.
• Ensures through mentoring, guidance, and feedback that employees’ approach to services are congruent with the needs, wants, and desires of each person supported and the policies and procedures of the organization.
• Demonstrates professionalism, dignity, and respect towards people supported, co-workers, management, and other associates both within the organization and outside the company.
• Supervises direct support professionals (DSP) under their direction to ensure they are supported, prepared, trained, and confident in their ability to effectively fulfill all duties of their positions in alignment with the company’s procedures, standard business practices, and philosophical approach to service delivery.
• Maximizes the performance and development of DSPs by providing ongoing feedback, ensuring that required skill development is completed, individual supervision, 90-day evaluation, and annual performance evaluations.
• Accepts ownership of and assures that relevant information, including but not limited to, senior management decisions, new initiatives, policies, and procedures, is effectively communicated to DSPs. Provides guidance, manages perceptions, and ensures DSPs’ understanding.
• Ensures the health and safety of each person supported and applies emergency procedures as necessary. Manages crisis situations and ensures that debriefings and plans of correction are completed as needed.
• Ensures the implementation of Support Plans and other recommendations made by the clinical specialist.
• Seeks out ways to improve quality and effectiveness of services, consistent with established mission, philosophy, and strategic objectives.
• Steps into ratio to ensure supervision levels are upheld in an emergency/crisis.

• Act in accordance with and reports all violations of agency policies, state and federal regulations, local monitoring standards, and contractual requirements. Ensures compliance by all DSPs with federal, state, county and other applicable licensure regulations and related laws.
• Review ISP, BSP, related supporting documents, and annual plans in Evolv at least annually for each person supported, if not more often, and complete the Staff Document Review.
• Accurately and timely completes and submits and/or reviews documentation required by InVision Customized Services including but not limited to timesheets, expense reports, service entries, petty cash vouchers, medical administration record (MARS), etc. and reports immediately any discrepancies to Residential Operations Manager.

• Complies with all InVision Human Services policies, procedures, and standard business practices.
• Seeks out and participates in skill development (minimum of 24 hours annually) and other educational opportunities that contribute to professional growth.
• attends and facilitates required meetings and attends regularly scheduled supervision with Residential Operations Manager.
• Utilizes computer equipment and programs to provide efficient and effective communication and workflow.
  
  Responds effectively and timely to communications from internal and external…