Director of Community Engagement

Director Of Community Engagement

Are you looking for an opportunity to do meaningful work, support an important mission, and get hands-on experience working with an iconic brand? Girl Scouts of Eastern Pennsylvania (GSEP), a top ten Girl Scout Council, is looking for a Director of Community Engagement to join the Mission Delivery team.

At GSEP, staff members are committed to building girls of courage, confidence, and character, who make the world a better place. Girl Scouts is the preeminent leadership development organization for girls. And with programs from coast to coast and across the globe, Girl Scouts offers every girl a chance to do something amazing.

Here's How You Can Help!

The Director of Community Engagement will lead the Community Engagement team and oversee GSEP's approach to strengthening and growing local communities of Girl Scouting, or Service Units. The Director will provide clear direction, training, coaching, and accountability for Community Engagement Specialists, ensuring consistent and effective engagement with Service Unit Managers and other key volunteers across the Council.

A central focus of the role is Service Unit health. The Director will establish clear expectations and consistent practices for how Community Engagement Specialists assess Service Unit needs, strengthen local leadership, identify challenges, and connect volunteers with the appropriate Council resources. The Director will use Service Unit health indicators, girl and volunteer growth and retention, Service Unit Manager satisfaction, and the quality of volunteer-facing events and experiences to evaluate effectiveness and identify areas requiring additional attention.

The Director will also ensure Community Engagement Specialists maintain strong relationships with schools, municipalities, community organizations, and other local partners that can strengthen Girl Scouting within their communities. The role will work closely with Recruitment and Placement, Girl Experience, Training and Support, Marketing and Communications, Member Services, and other teams to ensure Service Units and volunteers receive coordinated support and that local needs and opportunities inform Council-wide strategies.

The perfect candidate is a strong people leader and relationship builder who understands how healthy volunteer communities contribute to member growth, member retention, and a strong Girl Scout experience. They'll bring strong management, operational and budgetary oversight, and a data-informed approach to strengthening Service Units and improving the experience of volunteers, girls, and families across the Council.

Key Responsibilities:

As Director of Community Engagement, you'll lead, coach, and develop the Community Engagement team while driving a consistent Council-wide approach to Service Unit health, volunteer leadership, community engagement, and member and volunteer retention. You'll use data and community insights to establish priorities, identify opportunities and challenges, and measure impact while strengthening relationships with Service Unit Managers, volunteers, and community partners. You'll oversee volunteer leadership development and support, guide strategies that strengthen troop and Service Unit sustainability, manage team resources and performance, and collaborate across GSEP to ensure volunteers, girls, and families receive coordinated, high-quality support and experiences.

Qualifications, Knowledge,

Skills & Experience:

• Passion for girl leadership and the Girl Scout mission, with a commitment to serving as a GSEP ambassador and modeling GSEP's Operational Core Values.
• Bachelor's degree preferred with 3–5 years of related experience, including demonstrated management or supervisory experience;
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