Community Engagement Specialist

Community Engagement Specialist

Are you looking for an opportunity to do meaningful work, support an important mission, and get hands-on experience working with an iconic brand? Girl Scouts of Eastern Pennsylvania (GSEP), a top ten Girl Scout Council, is looking for Community Engagement Specialists to join the Mission Delivery team. We are currently looking for Community Engagement Specialists to serve the following counties:
Berks, Bucks, Delaware.

At GSEP, staff members are committed to building girls of courage, confidence, and character, who make the world a better place. Girl Scouts is the preeminent leadership development organization for girls. And with programs from coast to coast and across the globe, Girl Scouts offers every girl a chance to do something amazing.

Here's How You Can Help!

The Community Engagement Specialist (CES) is an integral member of the Mission Delivery team and serves as the primary council liaison and support partner for Girl Scout troops and Volunteers within assigned territories, or Service Units. The CES builds strong relationships, provides coaching and guidance, and works collaboratively with volunteers and staff to strengthen the overall Girl Scout experience and grow the Girl Scout presence within their assigned communities.

The CES works closely with Service Unit Managers (SUMs) to understand the needs, strengths, and challenges of each Service Unit and to establish goals and priorities that support healthy, engaged, sustainable and growing volunteer and member communities. The CES monitors Service Unit health, helps address volunteer concerns and conflicts, supports leadership development and succession planning, and works with volunteers to ensure consistent council practices and effective operations in areas from girl recruitment to girl events to volunteer support.

The CES also plays an important role in supporting troop health and volunteer retention. They provide onboarding and ongoing support to new troop leaders, help new troops establish a strong foundation in their first year, and work with volunteers to address challenges that may affect troop sustainability or girl retention. The CES supports troop SU leadership transitions, troop fill efforts, struggling troop interventions, and girl retention efforts.

The CES uses data, volunteer feedback, and community knowledge to identify opportunities and challenges, develop appropriate action plans, and monitor progress. This is a highly collaborative role that requires strong relationship-building, communication, organization, problem-solving, and conflict management skills, as well as the ability to work effectively with both volunteers and staff. The CES works in partnership with the New Member Specialist and the Community Program Managers to implement strategies that expand access to Girl Scouting and connect girls and families with opportunities that meet the needs of their communities.

Key Responsibilities:

As a Community Engagement Specialist, you'll build strong relationships with Service Unit volunteers and community partners to strengthen and grow Girl Scouting in your assigned communities. You'll coach and support volunteer leaders, monitor Service Unit and troop health, assist with recruitment and retention efforts, and help address challenges that impact the volunteer and Girl Scout experience. Using data, community insights, and volunteer feedback, you'll identify opportunities for growth and collaborate across GSEP teams to connect girls, families, and volunteers with the resources and support they need to thrive.

Qualifications, Knowledge &

Skills:

• Passion for girl leadership and the Girl Scout mission, with a commitment to serving as a GSEP ambassador, demonstrating GSEP's…