Assistant Nurse Manager, ED - AVH

Assistant Nurse Manager, ED - AVH

Allegheny Health Network

Allegheny Valley Hospital is a 188‑bed community, union hospital serving the surrounding neighborhoods of Natrona Heights. Our 25‑bed Emergency Department is one of the busiest EDs in the area, and we also have a seclusion room for those in a mental health crisis. At AHN, employees trust working together and place patients at the center of all they do. This 9‑hospital system, a part of Highmark Health, is transforming the future of healthcare by providing highly effective services to customers, patients, and communities.

AHN has a commitment to inclusion, values fresh perspectives, and offers the best growth and educational opportunities to employees.

This job manages, supervises, and coordinates the daily operations of a specific patient‑care department under the direction of the Nurse Manager, providing clinical and administrative leadership and expertise. Contributes to the strategic planning process and attainment of goals of the department/unit, the organization, and the network.

• Role model mission, vision, and values within their defined areas of responsibility.
• Demonstrate and role‑model professional behavior with all staff interactions.
• Serve as change agent and role model for change to assist staff in accepting and embracing necessary change.
• Conduct monthly unit conferences with minutes that include discussions of both unit and organizational activities and goals when delegated.
• Complete annual performance appraisals on associates, including peer feedback, professional development planning, and self‑appraisal.
• Attend meetings at the direction of the nurse manager.
• Promote unit‑based shared governance, providing ongoing support through consultation and assistance in eliminating barriers in partnership with the nurse manager.
• Promote a professional development plan and conduct quarterly check‑ins with staff.
• Encourage nursing specialty certification in partnership with the nurse manager.
• Promote employee engagement through leadership rounding.

• Identify, plan, and implement activities in partnership with the nurse manager to ensure patient care is delivered in accordance with professional standards, evidence‑based practices, and regulatory guidelines.
• Monitor departmental performance in appropriate evidence‑based practices, quality, and patient safety goals.
• Develop an action plan for any unmet goal, including a timeline.
• Participate in regulatory readiness.
• Assist the nurse manager in developing a yearly unit‑based quality plan with clinical practice and performance improvement initiatives based on identified unit needs.
• Participate in operational excellence projects using performance‑improvement methodologies related to throughput and other quality‑improvement initiatives.

• Work collaboratively with patients, families, peers, and other departments to meet established organizational goals for patient experience.
• Investigate and provide feedback for identified patient or departmental concerns.
• Round daily to assess and address patient and family needs.
• Collaborate with the nurse manager to develop a departmental plan to address improvement needs.
• Assist the nurse manager in meeting or consistently progressing toward patient experience goals and metrics.

• Ensure effective implementation of the financial plan in partnership with the nurse manager.
• Demonstrate fiscal stewardship through efficient use of staff, facilities, equipment, and other resources while maintaining patient care standards.
• Maintain both FTE and goods/services within the established budget, completing variance reports accordingly.
• Utilize established tools to monitor monthly budget performance, conducting drill‑downs to explain variances as needed.
• Complete daily productivity tracker.
• Collaborate with the nurse manager to address overtime use with individuals as needed, documenting discussions.

• Foster staff development through coaching, mentoring, and creating an environment that encourages learning and research usage.
• Ensure appropriate orientation,…