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Quality Manager

Job in Southampton, Bucks County, Pennsylvania, 18966, USA
Listing for: Illinois Tool Works
Full Time position
Listed on 2026-10-08
Job specializations:
  • Quality Assurance - QA/QC
    Quality Control - QC Analysts/Managers, Quality Engineering, QA Specialist - Analyst/Manager, Regulatory Compliance Specialist
Job Description & How to Apply Below
Location: Southampton

Job Description:

About us:

M&C Specialties, a business unit within the Pressure Sensitive Adhesives and Components division of Illinois Tool Works (ITW), is a leading global converter with advanced engineering and manufacturing facilities in North America, Europe and Asia. We offer differentiated solutions and enhance our customers’ competitive advantage through our:80 years of market expertise with a focus on Healthcare, Electronics, and Battery Global organization with a local sales and customer service team

Turn-key contract manufacturing partners

Creative solutions maximizing product performance and market competitiveness

Close engagement with our customers ensuring the best product solutions Commitment to providing unparalleled value

Organization’s strength (Fortune 300 company) To learn more about us, please visit (Use the "Apply for this Job" box below). an ITW company, we are proud to offer to our employees:

Competitive, merit-based compensation

Comprehensive medical, prescription, vision, and dental benefitsA 401(k) plan with a generous match and immediate eligibility

An additional retirement contribution of 3-6% (based on age and years of service) of your eligible pay added to your 401(k) plan Generous paid vacation, sick days and holidays

Company paid life insurance, short-term disability, and long-term disability

Life Assistance and Wellness Programs Educational Assistance

SUMMARY:

This position is responsible for the development, maintenance, and continuous improvement of all aspects of the quality management system as well as ensuring the quality standards for processes, materials, and products are being met.

Essential

Job Responsibilities:

Supporting customer requirements within the organization and proposing improvements to the quality management system.

Developing internal directives and standards for the quality management system and ensuring their compliance.

Planning and monitoring the execution of regular internal audits in accordance with quality standards and industry requirements.

Evaluating internal quality audits, identifying causes of nonconformities, defining and implementing corrective and preventive actions, and monitoring their effectiveness.

Conducting external supplier audits.

Cooperating with auditors during external audits and coordinating personnel to provide support to audit teams.

Preparing documentation, reports, and audit summaries from internal and external audits for management team.

Managing activities focused on risk analysis and risk reduction.

Effectively managing situations to enable production and business continuity.

Investigating, analyzing, and closing customer complaints in an effective and timely manner

Providing consulting and advisory support to internal and external customers.

Leading, motivating, evaluating, and monitoring the performance of the quality team.

SKILLS and

COMPETENCIES:

Strong leadership skills with experience supervising or mentoring quality analysts or inspectors and collaborating with cross-functional teams.

Excellent analytical, organizational, and documentation skills, with the ability to interpret technical specifications and quality data.

Effective communication skills for engaging with internal stakeholders and customers on quality issues and improvement initiatives.

EDUCATION and/or EQUIVALENT

EXPERIENCE:

Bachelor’s degree4+ years of experience in a quality control or assurance in manufacturing

Minimum of 2 years of experience leading a quality function

Experience with and solid understanding of relevant industry QMS standards and regulations such as ISO 9001:2015, ISO 13485:2016

Broad experience with quality tools and systems, including but not limited to audits, validation, non-conformance, CAPA/RCA, investigations, laboratory controls, and production…
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