Multi-Site Community Manager

Job Summary:

The Multi-Site Community Manager role is designed to provide leadership across multiple sites within EHDOC’s company portfolio. Assignments may vary over time and include short-term, transitional, lease-up, stabilization, or project-based opportunities. In this role, the portfolio assigned will change based on business needs. Once on site, the multi-site manager is responsible for overseeing the daily operations of the property and ensuring compliance with HUD regulations and Low-Income Housing Tax Credit (LIHTC) requirements.

This role includes managing tenant relations, coordinating maintenance, and ensuring the property meets all regulatory standards while fostering a positive living environment for residents.

Pittsburgh, PA (Lloyd McBride Center)

Medical, Dental, Vision, Pension, 401K

Fulltime, 40hrs/week

$80K-$90K per year

• Oversee the daily operations of the property, ensuring the community is well-maintained, clean, and compliant with all local, state, and federal regulations.
• Manage tenant leasing processes, including tenant screening, application processing, lease execution, and move-ins/move-outs.
• Ensure that the property meets HUD and Tax Credit program standards, including annual recertifications, inspections, and other compliance requirements.
• Supervise property maintenance staff or contractors, ensuring that routine maintenance and repairs are handled promptly and effectively.
• Manage budgets and expenses related to property operations, including rent collections, utilities, and maintenance costs.

• Ensure that all HUD and Tax Credit documentation and records are accurate, complete, and up-to-date.
• Ensure compliance with HUD regulations and the LIHTC program, including tenant eligibility, rent limits, and household income certifications.
• Prepare and submit regular reports related to program compliance, financial performance, occupancy, and other required documentation.
• Conduct and coordinate regular property inspections to ensure compliance with HUD and Tax Credit guidelines.
• Address and resolve issues identified in compliance audits or inspections, taking corrective action as needed.
• Compliance with EIV, Tax Credit Software and TRACS
• Perform other tasks as assigned by property management, including assisting in lease-ups, managing waiting lists, and other administrative functions.

• Act as the primary point of contact for residents, addressing concerns, complaints, and requests in a timely and professional manner.
• Foster a positive and supportive community environment by ensuring residents’ needs are met and maintaining open lines of communication and staff.
• Coordinate tenant activities, events, and community-building initiatives.
• Ensure all residents are fully informed of policies, procedures, and any updates related to the HUD or Tax Credit programs.

• Supervise and lead onsite staff, including leasing agents, maintenance personnel, and other support staff.
• Provide training, guidance, and support to staff to ensure high performance and adherence to company policies and regulatory standards.
• Conduct performance evaluations for staff, providing feedback and setting goals for improvement.

• Oversee the collection of rent payments and ensure that accounts are current, addressing late payments or delinquencies.
• Develop and manage the property’s annual budget, including forecasting expenses and revenue for operational needs.
• Track and report financial performance, including preparing financial statements, and ensuring timely payment of invoices.
• Ensure all financial and…