F&B Cashier Casual Dining

Introduction We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.
Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day‑one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.
Click to discover how we empower team members to grow, thrive, and advance in their careers.

Responsibilities

• Greet guests warmly and promptly with eye contact and enthusiasm while providing quick and efficient service.
• Handle guests' money transactions quickly and efficiently in order to assist in reaching profitability, guest satisfaction, workforce strength, and compliance goals.
• Responsible for adhering to established cash control policies and procedures within Food & Beverage department at Hollywood Casino.
• Knowledge of and strict adherence to PLCB and RG standards.
• Accurate and efficient use of POS system.
• Knowledge of all daily specials and menu items and their preparation.
• Handle any guest complaints and resolve them quickly and courteously.
• Answer guest questions and direct concerns to appropriate member of management.

• We will provide any necessary training for this position.
• Must have the ability to read, write, and speak English.
• Must have the ability to respond to common inquiries or complaints from guests.
• Must have the ability to read and interpret documents, such as safety rules and operating and maintenance instructions.
• Must have the ability to perform basic math skills.
• Must have the ability to solve practical problems and deal with a variety of situations in a positive, courteous manner.
• Basic computer knowledge.
• Must have the ability to clearly visualize and comprehend the use of a POS system.
• Must be able to obtain RAMP certification.