Aroogas Bartender

As a Bartender, you ensure consistent drink quality by preparing orders in a short period of time and in accordance with recipes and guidelines established by the Food and Beverage department. You will also maintain a clean, sanitary, and safe work area in a fast paced environment, while providing superior guest service.

• Ask for  any guests that appear to be under the age of 30
• Accurately prepare drinks, according to established company recipes and presentation
• The ability to free pour a ¼ oz., ½ oz., ¾ oz., 1 oz., 1-1/4 oz., 1-1/2 oz and 1-3/4 oz. shots with consistent proficiency
• Ask if the guest has ever been to an Arooga’s before
• Takes drink orders, suggesting specialty drinks, non-alcoholic beverages, soft drinks, etc.and delivers them promptly and accurately to each guest
• Offers every guest a menu
• Asks the required wing questions
• Responsible beverage service
• Suggests an appetizer and delivers it promptly (if ordered)
• Suggests add-on sides, salads, and soups
• Knows Arooga’s menu thoroughly and accurately, answers any questions a guest might have about menu items and preparation options
• Checks back with the guests within two (2) minutes to make sure everything is prepared to their satisfaction. At lunch – check back, check down
• Without being intrusive, observes when drinks need to be refilled or dishes need to be cleared
• Enters all food and drink items at the POS station, ensuring all items are entered accurately
• Presents the check and picks up the payment in a timely fashion. Makes correct change and/or completes the proper charge card procedure
• Pre-bus bar by clearing all food items
• Resolves any guest complaints immediately unless a Manager is required to assist with a guest. Exercises judgment in the most appropriate way to satisfy the guest and recover flawlessly
• Advises the Manager immediately of any guest complaints and how the issue was resolved.
• Observes other bar stations and service bar printer and pitches in when needed
• Completes any other duties assigned by a Manager
• Weekend, evening and holiday work is required

• Excellent interpersonal skills
• Knowledge of all standard liquor, wine and beer products offered by Arooga’s
• Knowledge of drink recipes and presentation
• Good reading, writing, and verbal communication skills required
• Ability to exercise good judgment when dealing with problem resolution
• Ability to anticipate guests’ needs
• Knowledge of and ability to use the POS station quickly and accurately
• Ability to respond in emergency situations to avoid imminent dangers to self and others
• Successfully completes and passes the RAMP Certification program
• Be able to find or have a reliable source of transportation