Customer Service Associate

Overview

Family Dollar is seeking a Customer Service Associate I to deliver a great shopping experience for every customer.

Position type:
Part-time.

Location:

143 Cherry St, Marienville, Pennsylvania .

• Assist customers with questions and recommendations
• Manage sales transactions while working at the assigned cash register
• Maintain security of cash and protect company assets
• Keep the store well-stocked and recover merchandise
• Receive merchandise and assist with unloading trucks; stock replenishment in accordance with productivity standards
• Ensure a positive, safe, and respectful environment with professional and friendly interactions with customers, associates, and leaders
• Maintain cleanliness throughout the store, including bathrooms, floors, trash, and overall neatness
• Other duties as assigned

• High school diploma or equivalent preferred
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment strongly preferred
• Ability to follow instructions and interpret operational documents
• Must be able to lift 30–50 lbs and conduct frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
• Excellent customer service and relationship management skills
• Strong organizational and communication skills
• Strong problem-solving and decision-making skills

• Employee Assistance Program
• Retirement plans
• Educational Assistance
• And more

We are an equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. Minors may be considered for employment in certain roles in accordance with local laws. We are committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities.

This job specification should not be construed as the exclusive standards of the position. This is not a complete list of job duties and may be amended from time to time at our discretion. Incumbents will follow any other instructions and perform related duties as required by their supervisor. This job description is not a contract of employment and may be modified to meet evolving business needs.

Employment is at-will, meaning either the employee or the company may terminate the employment relationship at any time, with or without cause or notice.