Retail Associate Zionsville

Retail Associate (Full-Time) – Zionsville, IN

Join to apply for the Retail Associate (Full-Time) – Zionsville, IN role at Goodwill of Central & Southern Indiana.

This is a full-time position paying $13 per hour!

Job Summary: The Retail Associate assists the store management team in reaching the operational goals of the site by functioning in various capacities within the retail location. Possible duties include working as a Cashier, Textiles or Wares Producer, Donation Door Attendant, eCommerce Producer, e-Books Producer, and Rack or Cart Runner.

• Cashier: Rings up customer orders, maintains a balanced drawer, follows all cash handling procedures, provides general information about Goodwill programs, directs higher‑level questions, and maintains cleanliness of the sales floor.
• Textiles or Wares Producer: Sorts product to identify quality and value, properly bars, tags, and hangs textiles or wares, produces 100 items per hour for wares or 85 items per hour for textiles, adheres to pricing standards, updates daily production tracking, and uses pallet jack and conveyor belt.
• Donation Door Attendant: Accepts donations, maintains a clean and clear donation door, quickly and accurately sorts products, distributes them to appropriate areas, keeps the backroom organized, loads and unloads trucks, and regularly uses heavy equipment such as pallet jack, double stacker, floor scrubber, and hydraulic lift.
• eCommerce Producer: Identifies and secures items for Click Goodwill, stays informed on market value via eBay and other sites, tags, itemizes, and packs curated products onto pallets, wraps and ships totes to meet weekly tote shipment targets.
• e-Books Producer: Scans books, decides whether to send to Click Goodwill or display in‑store, prints inventory sheets, packs, seals, and ships totes, identifies top sellers, and manages a clean, organized, in‑store display.
• Rack and Cart Runner: Checks each rack/cart for quality and value, properly sizes, merchandises, and purges the sales floor, maintains an orderly floor, puts away carts, stocks shelves, and runs one textile rack/wares cart every 15 minutes while updating production tracking.

• Degree and Credential Requirements – NONE! We value candidates who can demonstrate capability and articulate how prior experiences will help them contribute. We believe in continuous learning and professional development.
• Customer Focus – Ability to see, comprehend and relate with customers impartially, provide excellent service to internal and external customers.
• Teamwork – Works well with others and makes valued contributions to team or project outputs.
• Ethical – Adheres to procedures and protocol, maintains confidentiality, and follows Goodwill’s values.
• Attention to Detail – Pursues quality and safety awareness in tasks.
• Time Management – Manages one’s own time and the time of others effectively.

• Technical Knowledge – Familiarity with computers and relevant software, including basic Internet navigation.
• Communication Skills – Articulates thoughts, expresses ideas effectively, listens to customer needs, delivers information in person, in writing, and digitally.
• Mathematical Aptitude – Applies mathematical thinking to solve everyday problems.
• Critical Thinking – Uses judgment to identify strengths and weaknesses of alternative solutions.

• Hard to Very Hard Physical Work – Ability to spend time in excess of 8 hours in various postures, lift 10‑50 pounds, and handle exposure to moderate noise and temperature variations.

• Continuing education and leadership development, tuition reimbursement
• 20% discount at Goodwill retail stores immediately upon hire
• Comprehensive health plan
• Generous PTO and paid holidays
• Sabbatical and parental leaves
• Life, dental and vision insurance
• Short‑ and long‑term disability plans
• Preventive health and wellness program
• Section 125 pretax accounts and dependent care spending account
• Retirement planning options with generous company match
• Free mental health support services with up to 15 free counseling sessions for you and your family
• Free nurse health coaching services on‑site
• Daily pay options available

Goodwill is an EEO Employer/Vet/Disabled employer.

Referrals increase your chances of interviewing at Goodwill of Central & Southern Indiana by 2x.