Retail Associate; Part-Time - Zionsville

Position: Retail Associate (Part-Time) - Zionsville, IN
Location: Indiana

Retail Associate (Part-Time) - Zionsville, IN

Join Goodwill of Central & Southern Indiana in a part‑time Retail Associate role. This position pays $13 per hour.

Job Summary

The Retail Associate supports the store management team in achieving operational goals. Roles include Cashier, Textiles/Wares Producer, Donation Door Attendant, eCommerce Producer, e‑Books Producer, Rack or Cart Runner.

Example Duties and Activities Cashier

• Ring up customer orders, maintain a balanced drawer, and follow all cash handling procedures.
• Provide general information about Goodwill programs and direct higher‑level questions to the appropriate associate or manager.
• Maintain cleanliness of the sales floor (purge, size, run racks, and merchandise).

Textiles or Wares Producer

• Sort product to identify quality and value, checking for holes, missing buttons, defective zippers, or stains, and clean as needed.
• Produce 100 items per hour for wares/85 items per hour for textiles while adhering to Goodwill’s pricing standards.
• Use a pallet jack and a conveyor belt as needed.

Donation Door Attendant

• Accept donations and maintain a clean donation door.
• Quickly and accurately sort products and distribute them to appropriate areas.
• Keep the backroom organized and labeled.
• Load and unload trucks, using equipment such as pallet jack, double stacker, floor scrubber, and hydraulic lift.

eCommerce Producer

• Identify and secure items of value for Click Goodwill.
• Research market value via eBay and other sites to properly tag, itemize, and secure items.
• Pack curated products onto pallets and ship totes to Click Goodwill according to weekly targets.

e-Books Producer

• Scan books, decide whether to ship to Click Goodwill or display in store based on budget.
• Print inventory sheets, seal, and ship totes.
• Identify top sellers and maintain an organized in‑store display.

Rack and Cart Runner

• Check racks/carts for quality and value.
• Size, merchandise, and purge the sales floor.
• Stock shelves and put away carts.
• Run one textile rack/wares cart per 15 minutes and update the tracking sheet.

Required Competencies

• No degree or credential required; value experience and ability to learn.
• Customer focus: understand and relate to customers impartially and effectively.
• Teamwork: collaborate to meet team outputs.
• Ethical: adhere to procedures, maintain confidentiality, follow Goodwill’s values.
• Attention to detail and safety awareness.
• Time management: manage one’s own time and others’ effectively.

Preferred Competencies

• Technical knowledge of computers and basic internet navigation.
• Communication skills: articulate ideas orally, in writing, and digitally.
• Mathematical aptitude for everyday problem solving.
• Critical thinking and judgment to evaluate solutions.

Other Requirements

• Physical work: can sit, stand, walk, stoop, kneel, crouch for >8 hours; lift 10‑50 pounds.
• Manage noise and temperature variations.

Benefits

• Employee Assistance Program and free mental health counseling.
• Robust discount and wellness programming.
• Financial education program.
• Sabbatical leave.
• Daily pay options available.

Legal Statements

Goodwill is an EEO Employer/Veteran/Disabled‑friendly employer.

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