Wellness Associate - Part Time

Terr Ascend Corp. is a leading TSX-listed company with operations across North America, including Pennsylvania, New Jersey, Maryland, Ohio, and California through Terr Ascend Growth Corp., as well as retail operations in Canada.

Terr Ascend operates The Apothecarium and other dispensary retail locations, along with scaled cultivation, processing, and manufacturing facilities across its core markets. Our portfolio includes well-known brands such as The Apothecarium, Cookies, Kind Tree, Legend, State Flower, Wana, Cuue, One, and Valhalla.

Our next Part Time Wellness Associate will provide compassionate, friendly, and professional customer services to our patients. Wellness Associates assist our patients and caregivers with cannabis recommendations through the process of product selection, affects, potency, dosing, methods of consumption, and administration.

This position will be on-site in our
Stroudsburg, PA
Apothecariumdispensary. Our hours of operation are
9am - 8pm 7 days/week
. This role will require availability during nights, weekends, and some holidays.

Join a growing, fast-paced organization where your work makes an impact. At Terr Ascend, you'll have opportunities to grow your career, collaborate with talented teams, and help shape what's next as our business continues to evolve.

• Assist patients, and caregivers with cannabis recommendations through the process of product selection, affects, potency, dosing, methods of consumption, and administration.
• Management of patient records through the systems.
• Maintain thorough product knowledge and answer concerns and/or questions promptly and efficiently, referring to a dispensary healthcare practitioner or management team when appropriate.
• Maintain knowledge of state regulatory requirements and guidelines.
• Provide excellent customer service practices to deliver a distinctive and delightful patient experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and ensure patient confidentiality and security.
• Develop and maintain strong relationships with patients, and caregivers by anticipating needs.
• Follow established policies and procedures for customer service, staff management, patient and visitor management, inventory management, cash handling, state compliance, and safety and security guidelines.
• Complete the required state mandated training program.
• Any other tasks assigned by Management.

• Must meet age requirements by state as determined by the Department of Health or State Regulatory Commission
• At least one (1) year of customer service, retail, or related experience preferred
• Cannabis experience a plus
  
  Must be flexible regarding work schedule, including evenings, weekends, and holidays
• Ability to work well within a team environment

$16 - $16 an hour

This position may require the ability to perform essential functions that include, but are not limited to, standing, walking, bending, reaching, and lifting. Team members may need to lift and move items, e.g., product packages, display cases, cash registers, or inventory boxes, weighing up to 50 pounds, with or without reasonable accommodation.

The role may also require visual abilities to accurately handle transactions, verify product information, and maintain inventory, as well as manual dexterity for handling cash, operating point-of-sale systems, and organizing products. Employees may be required to remain on their feet for extended periods and perform repetitive hand or arm movements with or without reasonable accommodation.

Terr Ascend is an equal opportunity employer. At Terr Ascend, employees and applicants are…