Technical Sales Support Manager

Employer Industry: Security Solutions and Technologies

• Opportunity for career advancement and growth within the organization
• Work remotely from anywhere in the United States
• Supportive and collaborative work environment
• Generous paid time off promoting work-life balance
• Recognition as an award‑winning company committed to employee engagement and development
• Chance to make a positive impact in the security industry

• Manage and supervise the sales administration team responsible for estimation, contract processing, and sales documentation
• Oversee preparation and accuracy of sales quotations and proposals, ensuring all specifications and drawings are reviewed
• Collaborate with sales representatives and project teams to clarify technical details related to quotes and contracts
• Train and develop sales administration staff to enhance their skills and performance
• Monitor and report on key sales administration metrics to identify opportunities for process improvements

• Bachelor’s degree in Business Administration, Engineering, or related field preferred
• 5+ years of experience in sales support or sales administration, with at least 2 years in a supervisory role
• Strong understanding of sales processes, contract management, and technical documentation
• Excellent organizational, leadership, and communication skills
• Proficiency with CRM systems, sales quoting software, and Microsoft Office Suite

• Experience in team leadership and staff development
• Skills in process improvement and project management
• Familiarity with contract review and compliance
• Knowledge of estimation, quote entry, and proposal coordination
• Ability to manage technical specifications and drawings

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