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Customer Service Coordinator

Job in Blue Bell, Montgomery County, Pennsylvania, 19424, USA
Listing for: 1-800-GOT-JUNK?
Full Time position
Listed on 2026-01-10
Job specializations:
  • Sales
    Inside Sales, Customer Success Mgr./ CSM
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 15 - 18 USD Hourly USD 15.00 18.00 HOUR
Job Description & How to Apply Below
Location: Blue Bell

1-800-GOT-JUNK? Philadelphia is looking for a motivated and confident Residential Sales Dialer to help drive sales, convert warm leads, and deliver an exceptional customer experience. If you enjoy talking to people, overcoming objections, and closing deals-all while supporting a fast-paced operations team-this role is for you.

What You'll Do
  • Connect with every customer who books an appointment and gather essential project details
  • Build value in every call to ensure a smooth handoff to the Truck Team
  • Overcome objections and confidently schedule each appointment
  • Collaborate with the Truck Team to collect accurate on-site estimate information
  • Generate personalized quotes and follow up to convert estimates into confirmed jobs
  • Coordinate with Operations to ensure seamless service and communication
  • Re-engage customers regarding incomplete or canceled jobs via phone, email, or text
  • Keep detailed CRM notes and provide daily activity updates
  • Recover lost opportunities and contribute to stronger customer retention
  • Stay aware of local competitors and market trends
  • Meet and exceed activity expectations: outbound calls, conversions, engagement, and follow-ups
Schedule
  • Monday-Friday: Evenings (approx. 5:00 PM-7:00/8:00 PM)
  • Saturday: 9:00 AM-6:00 PM
  • Sunday: 10:00 AM-5:00 PM
Compensation
  • $15-$18 per hour
  • Base pay + Conversion Bonus
  • Opportunity for growth in a high-energy sales environment
What Makes You Successful
  • Proven ability to meet or exceed sales metrics
  • Strong communication and active listening skills
  • Comfortable dialing, selling, and asking for the close
  • Excellent phone presence and computer proficiency
  • A customer-first mindset with a passion for delivering great service
  • Motivated, reliable, and able to work independently
Why Join Our Team

At 1-800-GOT-JUNK? Philadelphia, you'll be part of a supportive, fast-paced team that values great communication, teamwork, and delivering outstanding customer experiences. This role is perfect for someone looking to grow their sales skills and make a meaningful impact on our business.

We are an equal-opportunity employer. We appreciate all applicants; only those selected for interviews will be contacted.
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