Jr. Key Account Manager

Kitron is a leading Scandinavian Electronics Manufacturing Services (EMS) company, delivering full range of services within the entire value chain of electronics production, including development and design, industrialization and manufacturing, as well as product upgrades and service/repairs. We operate in Norway, Sweden, Denmark, Lithuania, Germany, Poland, the Czech Republic, India, China, Malaysia, and the United States.

With about 3000 highly skilled employees, we manufacture and deliver anything from fully assembled electronic circuit boards to complete end products for customers globally.

If you're ready to explore limitless opportunities and help world-class customers succeed, become a part of our team.

Kitron offers a positive, challenging, and inspiring working environment. All employees share our three fundamental corporate values:
Commitment, Innovation, and Engagement.

As a part of our team, you will have the opportunity to continuously develop your skills in order to reach your full potential. A career with us means opportunities to grow in any direction, find new ways to innovate and develop your talents.

We believe the workplace should be an environment where everyone can contribute. Kitron Group operates in several countries around the world. Working with us means working internationally. As an employee, you have the opportunity to work with colleagues not only in different positions but from different cultures. It is our responsibility to create a secure and rewarding working environment for our employees on a long-term basis.

At Kitron, we are committed to customers, suppliers, shareholders, colleagues, sustainability and the environment.

For over 40 years, Kitron Group has been leading the way in manufacturing and assembly of electronics for daily use around the world. Our focus on the values of Commitment, Innovation, and Engagement has enabled us to become a leading global electronics manufacturing services (EMS) company. Our U.S.

-based facility, Kitron Technologies, is continuing to expand and add to our team.

Why Work for Us?

At Kitron, we have a team of highly-skilled and trained colleagues. Working for us means you get access to ongoing learning and development opportunities, as well as our industry-leading benefits offerings, such as:

• Generous Paid Time Off (PTO)
• Medical, dental, and vision insurance
• Employee-Assistance Program (EAP)
• Company-paid life insurance, short term disability, and long term disability
• 401(k) with company match
• Additional voluntary benefits

Check out the link below to learn directly from one of Kitron's tenured employees about her experience working for the company.

ESSENTIAL JOB DUTIES/FUNCTIONS

Customer Support & Relationship Management

• Support Key Account Managers in managing assigned customer accounts.
• Serve as a secondary point of contact for customer inquiries and requests.
• Build and maintain positive working relationships with customers and internal stakeholders.
• Assist in coordinating customer requirements with operations, planning, quality, supply chain, and engineering teams.
• Track customer action items and ensure timely follow-up.

• Maintain accurate customer records and account activity within ERP and CRM systems.
• Prepare reports, presentations, and account performance metrics.
• Assist with customer business reviews and meetings.
• Monitor order status, delivery schedules, and customer requirements.

• Assist with quotations, RFQs, pricing updates, and contract documentation.
• Research customer markets, industry trends, and potential growth opportunities.
• Support forecasting and sales planning activities.
• Help identify cross-sell and upsell opportunities within existing accounts.
• Participate in customer issue resolution and corrective action follow-up.
• Collaborate with internal teams to improve customer experience and…