Inside Sales Associate

INSIDE SALES REPRESENTATIVEJani-King of Pittsburgh | Pittsburgh, PAEngage Customers. Drive Results. Represent a Trusted Brand.

Jani-King International is the global leader in commercial cleaning franchising, with over 6,500 franchisees and 120 regional offices worldwide
. For more than 55 years
, we’ve partnered with top organizations across healthcare, education, hospitality, stadiums, government, retail and more—delivering professional cleaning services and unmatched customer satisfaction.

We’re looking for a driven Inside Sales Representative to join our Pittsburgh team
. In this role, you’ll play a key part in driving regional growth through high-volume outbound calling, lead qualification and appointment setting
.

The Inside Sales Representative is responsible for generating new business opportunities through outbound calling, lead qualification and appointment setting. You’ll be the first point of contact for many prospective clients — introducing them to Jani-King’s services, asking discovery questions to understand their facility needs, and ensuring a smooth handoff to the outside sales team for in-person follow-up.

• High-Volume Outreach:
  Drive outbound sales activity by making 100+ calls per day to targeted businesses across the Pittsburgh region.
• Qualify & Set Appointments:
  Establish credibility on the phone, document key information, identify fit and secure qualified, high-value appointments for the outside sales team.
• Lead Follow-Up:
  Actively follow up with warm leads from inbound inquiries, marketing campaigns, networking events and prior calls.
• CRM Management:
  Maintain complete and accurate records of all outreach, conversations and next steps in our CRM system.
• Partner with Field Sales:
  Work in lockstep with the outside sales team to align on territory strategies and share lead intelligence.
• Campaign Support:
  Participate in targeted call campaigns designed around industries, seasons or special promotions.
• Professional Brand Voice:
  Represent Jani-King with professionalism and persistence on every call.
• Results Tracking:
  Monitor activity against daily, weekly and monthly goals, using performance data to refine prospecting approaches.

• Prior telemarketing, inside sales or outbound calling experience required
• Documented success hitting activity and appointment goals
• Excellent phone presence and rapport-building skills
• Strong organization, note-taking and follow-through
• Goal-oriented, self-motivated and thrives in a fast-paced environment
• Proficiency with Microsoft Office and CRM tools
• Team-oriented, positive, and coachable

• Competitive Pay & Benefits $22 – $25/hour base + commission + performance bonuses
• Reputation & Reach:
  Join the most recognized name in commercial cleaning franchising.
• Benefits:
  Medical, dental, vision and paid time off/holidays.
• Training & Support:
  We provide the scripts, tools and brand power to win.
• Career Growth: A clear path to outside sales or leadership roles.
• Impact:
  Your pipeline directly fuels regional growth.

This position is based at our Jani-King of Pittsburgh Regional Office, located at: 2000 Cliff Mine Road, Suite 410, Pittsburgh, PA 15275. You’ll work on-site in a professional office setting that emphasizes collaboration, performance and team engagement. The majority of your day will be dedicated to phone-based outreach and CRM work and you’ll also participate in sales meetings, training sessions and strategy discussions.

Expect a fast-paced, goal-driven culture where leadership is visible, support is accessible and achievements are recognized.

“At Jani‑King, we don’t just build careers — we build opportunity.”

NO RECRUITERS OR PHONE CALLS, PLEASE