Security Officer - Center ; Mehoopany, PA

This is a high-volume Welcome Center and logistics position with security and access-control responsibilities. Approximately 90% of the role involves computer-based logistics, driver processing, documentation, and administrative work, while approximately 10% involves traditional security-related duties. This role may not be the right fit if you are primarily looking for a traditional security position focused on patrols, surveillance, or physical security.

This position serves as the primary point of contact for truck drivers entering and exiting our facility and plays a critical role in maintaining the efficient flow of transportation while ensuring site security and access control standards are met. Successful candidates must be comfortable working in a dynamic environment where attention to detail, strong communication skills, and independent decision-making are essential.

Truck Processing and Logistics Support – 24/7 Operations

• Check, verify and enter driver information accurately before granting access or releasing assets to warehouse and drop lot facilities via warehouse management, access control, and tracking systems.
• Coordinate with warehouse personnel, transportation providers, dispatchers, and facility personnel regarding truck arrivals, departures, and trailer movements.
• Maintain accurate electronic and written logs, including identifying and reporting issues or irregularities in transportation activity.

Access Control and Security Operations

• Monitor security cameras, access control systems, alarms, and other security-related equipment.
• Respond to and report security incidents, safety concerns, unauthorized attempts, emergencies, and suspicious activity through logs, and security documentation in a timely and accurate manner.

Patrol and Inspection Duties

• Conduct scheduled foot and vehicle compliance patrols of warehouse facilities, trailer yards, parking lots, buildings, perimeter fencing, and offsite drop lot locations.
• Identify and report security vulnerabilities, safety hazards, maintenance concerns, or policy violations.

Administrative Responsibilities

• Answer telephones and provide professional assistance to drivers, carriers, employees, and visitors.
• Maintain confidentiality of company information and transportation data.
• Complete required reports and documentation before the end of each shift.

Communication and Customer Service

• Communicate clearly and professionally while enforcing facility rules, transportation requirements, and security procedures, which may include difficult conversations involving delays, access restrictions, or transportation issues.
• Maintain a customer-service-oriented approach while balancing operational and security requirements.

Self-Management and Reliability

• Remain attentive and productive throughout the shift while balancing computer work, driver interactions, and security patrol responsibilities during day, night, weekend, and holiday shifts.
• Demonstrate reliability, accountability, professionalism, and integrity in a highly visible and operationally critical role.

• High School Diploma or GED required.
• Ability to work in a fast-paced, high-volume transportation and warehouse environment.
• Strong computer and data entry skills.
• Proficiency with Microsoft Office applications and web-based software systems.
• Excellent verbal and written communication skills.
• Ability to multitask while maintaining accuracy and attention to detail.
• Ability to work independently and make sound decisions with limited supervision.
• Ability to work rotating shifts, weekends, holidays, and overtime as required.
• Must be able to be on your feet for 8-12 hours per shift.
• Contract requires employees to speak, understand, read and write English.
• Must meet…