Fire Extinguisher Service Technician

Job Summary:

The Fire Extinguisher Service Technician is responsible for the service and sales of fire extinguishers, emergency lighting, fire hoses, kitchen fire systems, and any related Life Safety items deemed applicable. The technician acts as a liaison between the customers and the company by providing exceptional customer service. This position interfaces with customers, our customer service department, and shop technicians with the department manager’s direction.

Earn up to $20/hr. depending on experience and qualifications.

Essential Duties and Responsibilities:

The following list is intended to describe the general nature and level of work performed by employees in this classification. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. The employer reserves the right to change or assign other duties to this position. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

High school diploma or equivalent required

Valid drivers license with an acceptable driving record over the past three (3) years

Complete assigned work according to schedule at various customer facilities

Operate, test, recharge, and inspect firefighting equipment to ensure functionality and compliance

Maintain all testing and recharging tools and equipment in proper working conditions

Accurately prepare and review invoices with customers; provide clear recommendations and service details

Identify, address, and resolve customer concerns in a professional and timely manner

Conduct semi annual inspections of kitchen suppression system

Inspect and perform repairs on exit and emergency lighting systems as needed

Deliver fire extinguisher training and safety education to customers

Participate in departmental, planning, and company-wide meetings as required

Maintain a valid driver's license and a clean driving record in accordance with company compliance

Qualifications:

High school diploma or equivalent required

Valid drivers license with an acceptable driving record over the past three (3) years

Experience using hand tools in a mechanical or technical setting

Basic computer skills, including familiarity with common software applications

Ability to lift 75+ pounds safely and consistently

Capable of standing and walking for up to 8 hours during a work shift

Ability to safely work on ladders and at elevated heights as required

Preferred

Skills:

Strong mechanical aptitude with the ability to troubleshoot and repair equipment

Proven problem solving skills with a proactive and solution focused mindset

Experience in sales and customer service, with the ability to build rapport and communicate effectively

Highly organized and detail-oriented, with strong time management skills

Demonstrated ability to work effectively as a team player in a collaborative environment

Goals:

Must consistently meet service time standard goals as set by the company

Must obtain and maintain NAFED/ICC certification within the designated time frame (if not already certified)
Work Environment:

Work is performed offsite at customer facilities, which may include both clean and unclean conditions, and exposure to hot or cold environments

Company vehicles will be used to travel to and from job sites

Job duties may required extensive walking and climbing ladders throughout the workday

Outdoor work is often required and may involve varying weather conditions

Steel-toed boots and other appropriate personal protective equipment (PPE) are required while on the job Scheduling Requirements:

Outdoor work is often required and may involve varying weather conditions

Steel-toed boots and other appropriate personal protective…