Child Abuse Investigations Supervisor

The Child Abuse Investigations Supervisor provides supervision to a team of Casework Specialists in the Intake/Investigatory Unit to ensure that abuse and dependency allegations are investigated and that appropriate services are provided to include resource and referral information to appropriate community-based services.

This position is responsible to ensure that risk and safety assessments are conducted in a prescribed manner, that all associated documentation is in compliance with the Child Protective Services Law, and that investigations and related documentation are accurate, current, and completed within mandated time frames.

• Supervise, motivate, and train staff through the use of regularly scheduled conferences and referrals to related training.
• Determine the urgency of the response by assessing the situation with regard to the presence of imminent threat to the child’s life, health, or safety.
• Balance the use of the CPS statutory authority with the need to determine the least invasive intervention to protect the child and enhance family functioning.
• Evaluate the reliability and accuracy of information gathered to determine the level of risk after the initial intervention.
• Work with the Investigative Casework Specialist to continue to revise the safety/risk assessment throughout the investigative process.
• Gather, assess, and/or disseminate sensitive, collateral information from a variety of sources.
• Analyze and interpret pertinent professional reports and data.
• Ensure that clients are referred to other appropriate human services.
• Facilitate meetings among involved legal, medical, law enforcement, educational, and mental health professionals.
• Determine future risk to the child and make decisions as to the course of action to ensure the child’s safety in concern with their Manager.
• Provide consultation, guidance, and support during case investigation and subsequent service delivery.
• Assist with tracking and reviewing client information.
• Assign caseloads and related duties, and coordinate staff counseling services to assist clients with emergencies or other crisis situations.
• Ensure effective service: produce, distribute, and monitor reports and records reflecting statistical data on the number and disposition of cases opened, closed, or transferred.
• Through individual and group conferences, assist staff members in analyzing case problems and improving their diagnostic and helping skills.
• Ensure that professional social work values, principles, and ethics are applied.
• Review correspondence, reports, and records, as appropriate, and recommend specific actions to ensure quality of service.
• Respond to client’s needs, questions, and/or emergencies when the assigned team member is not available.
• Monitor, implement, and maintain policies and procedures.
• Assist and oversee the caseworker’s preparation of court documents and monitor their participation in court hearings.
• Coordinate case preparation through conferences with the agency’s legal liaison, attorneys, and collaterals, and attend all court hearings.
• Provide case management services in the absence of caseworkers.
• Ensure that state regulations and county/agency protocol are followed.
• Operate within approved budget.
• Evaluate staff performance and make recommendations regarding personnel actions.
• Conduct, recommend, or direct staff to appropriate training programs.
• Ability to take on responsibilities of the manager upon their absence.
• Maintain a positive public image in accordance with county and agency policy.
• Serve as liaison to community-based services.
• Provides after-hours and in-office on-call consultation.
• Perform other duties, tasks, and special projects, as required.

• Social Work is defined as providing services to families to help them attain a more satisfactory social, economic, mental, or physical adjustment to their environment.
• Bachelor’s degree from an accredited college or university in Social Work, with four years of professional employment experience in the human services field/public or private social work.
• Bachelor’s degree from an accredited college or university in Social Sciences, with four years of…