Community Outreach Specialist

At Access Services, we knowgreat work starts with real support. Fromnearly6weeksoff in your first year to high quality, affordable healthcoverageand opportunities to grow,wevebuilt a benefits package that shows we care for our people.

In this meaningful role, you will engage individuals experiencing homelessness, housing instability, behavioral health challenges, and substance use disorders, helping them access the services and supports they need to move toward stability and wellness. Through street-based outreach, relationship-building, housing navigation, and community collaboration, you will serve as a bridge between vulnerable community members and resources including housing, healthcare, treatment providers, benefits, and basic needs services.

This position also plays an important role in mobilizing community members, volunteers, faith communities, and professional partners to develop sustainable, community-driven solutions to homelessness. The ideal candidate is relationship-centered, has strong critical thinking skills, and is passionate about helping underserved individuals,

40 hours per week, Monday
- Friday, 9am-5pm

• Conduct street-based outreach and community engagement with individuals experiencing homelessness, housing instability, behavioral health challenges, and substance use disorders.
• Build trusting relationships with unsheltered and vulnerable individuals, using creative and persistent engagement strategies to assess needs and connect individuals with appropriate services and supports.
• Provide housing and shelter navigation, helping individuals access stable housing opportunities and overcome barriers to care.
• Connect individuals with healthcare, behavioral health, substance use treatment, recovery supports, benefits, identification documents, and other community resources that promote stability and wellness.
• Collaborate with healthcare providers, behavioral health agencies, drug and alcohol programs, overdose response teams, and other community partners to coordinate care and improve outcomes.
• Provide education and referrals related to mental health, behavioral health, substance use disorders, overdose prevention, HIV, Hepatitis, TB, treatment options, and recovery-oriented services.
• Distribute basic needs supplies, share resource information, and participate in coordinated community efforts that support individuals experiencing homelessness.
• Engage and mobilize community members, volunteers, faith communities, service providers, and other stakeholders through outreach, presentations, training opportunities, and relationship-building activities that advance community-driven solutions.
• Maintain accurate documentation, participate in team and partner meetings, stay informed about local community needs and resources, and maintain the flexibility needed to respond to changing community priorities.

• Maintain regular and predictable attendance, and work scheduled overtime, or be available for unplanned overtime as necessary, to meet program needs.
• This is a client-facing position that does not include remote or hybrid work schedule options. This job requires a full-time, on-site presence due to the nature of the role and responsibilities.
• This position requires the ability to travel during a normal workday to successfully carry outjobresponsibilities.
  
  Therefore, the Community Outreach Specialist will need to drive their personal vehicle and/or anagency-owned vehicle to meet these expectations. This person will be expected toalways drive safelyand meet eligibility criteria in the agency…