Bedford - Program Specialist Sheltered Workshop - Community Participation Services

Program Specialist

We are "making dreams come true." Our organization provides children and adults with autism, intellectual disabilities, and behavioral health challenges—and their families—the education, support, and resources needed to be self-reliant, independent, and valued members of their communities.

We are seeking a dedicated and person-centered Program Specialist to coordinate services and supports for individuals participating in our Adult Day programs. This role serves as a key member of the interdisciplinary team, ensuring Individual Support Plans (ISPs) are implemented effectively, regulatory requirements are met, and individuals receive high-quality services that support independence, choice, and community integration.

• A passion for supporting individuals with intellectual and developmental disabilities.
• Strong organizational and time management skills.
• Excellent communication and relationship-building abilities.
• Ability to collaborate effectively with families, staff, support coordinators, and community partners.
• Strong problem-solving and critical-thinking skills.
• Commitment to person-centered planning and community inclusion.
• Ability to train and support staff on individual-specific needs and regulatory requirements.
• Attention to detail and a commitment to documentation accuracy and compliance.

• One of the following qualifications:
  • Master's degree and one year of experience working directly with persons with disabilities; or
  • Bachelor's degree and two years of experience working directly with persons with disabilities; or
  • Associate degree, 60 college credits, or completion of a two-year program and four years of experience working directly with persons with disabilities.
• For unlicensed programs, five years of experience in the human services field may be substituted for educational requirements.
• Experience with electronic health record systems, such as Care Logic, preferred.
• Strong record management and documentation skills.
• Valid driver's license required.
• Ability to complete CESP or ACRE-approved Basic Employment Services training within nine months of hire, if required.
• Act 33 and Act 34 clearances required; FBI clearance required if applicable.

• Coordinating services and supports for assigned individuals and ensuring ISP goals are implemented effectively.
• Participating in ISP meetings, assessments, quarterly reviews, admissions, and discharge planning.
• Reviewing documentation for compliance, accuracy, quality, and timeliness.
• Monitoring progress toward individual goals and ensuring services align with personal interests and preferences.
• Training and supporting staff on ISP implementation, behavior plans, and individual-specific supports.
• Tracking regulatory due dates and ensuring required documentation is completed on time.
• Maintaining and updating electronic records within Care Logic.
• Monitoring health, safety, rights, and well-being of individuals receiving services.
• Collaborating with Operations Supervisors, families, support coordinators, and other service providers.
• Assisting with incident reporting, investigations, and follow-up activities as needed.
• Collecting and analyzing program data and preparing reports to support program improvement.
• Supporting community integration, employment initiatives, and meaningful day programming opportunities.
• Participating in committees, quality improvement activities, and annual training requirements.

Perks with a Purpose Our benefits are created with YOU in mind.

Healthcare
• Highmark Medical and Mental Health
• Delta Dental and Davis Vision Coverage

• Health Savings Account/Flexible Spending Accounts

• Teladoc Virtual Health Financial Well-being
• 401K Retirement Plan with Employer Match
•…