Residential Manager

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Regular Full Time Management Bethlehem, PA, US

Bethlehem, Pennsylvania
Mainstay United by Resources for Human Development (RHD)
Full-Time, Non-Exempt
Daily Pay Available

At Mainstay United
, we believe every person deserves the opportunity to live a meaningful, fulfilling, and independent life.

We're seeking compassionate, dedicated leaders who are looking for more than a paycheck. We're looking for professionals who want to make a difference, build rewarding careers, and become part of a team committed to helping individuals with intellectual and developmental disabilities thrive.

Whether you're an experienced residential professional or an emerging leader looking to take the next step in your career, we provide the support, resources, and opportunities needed to help you succeed.

Mainstay United
, a program of Resources for Human Development (RHD), is dedicated to providing high-quality residential services that promote independence, dignity, inclusion, and personal choice for individuals with intellectual and developmental disabilities. Our employees play a critical role in helping people achieve their goals while building stronger, more inclusive communities.

• Make a Difference Every Day
• Support Individuals and Families
• Build Meaningful Relationships
• Lead and Develop Teams
• Strengthen Communities
• Join a Mission-Driven Organization

As a Residential Manager
, you will:

• Oversee the daily operations of assigned residential homes and ensure high-quality services are provided.
• Supervise Lead Direct Support Professionals and Direct Support Professionals.
• Create a safe, supportive, and empowering environment for individuals receiving services.
• Assist individuals with daily living activities, personal care, meal preparation, and community participation.
• Promote independence, self-advocacy, and meaningful community engagement.
• Ensure appropriate staffing coverage and manage employee schedules.
• Conduct employee training, orientation, coaching, and performance management activities.
• Monitor medication administration processes and support medication management compliance.
• Coordinate medical appointments and monitor health-related services.
• Maintain accurate documentation, consumer records, and electronic health records.
• Participate in on-call responsibilities and respond to emergencies as needed.
• Ensure compliance with state regulations, licensing requirements, and organizational policies.
• Monitor home safety, conduct inspections, and oversee emergency preparedness activities.
• Manage consumer funds, petty cash, and household budgets in accordance with regulations.
• Serve as an advocate and liaison with families, providers, and community resources.

You may be a great fit if you are:

• Compassionate
• Dependable
• Organized
• Team-Oriented
• Service-Focused
• Professional
• Positive Leader
• Committed to Helping Others

• High school diploma or equivalent
• Minimum three (3) years of experience working with individuals with developmental disabilities and/or mental health challenges
• At least 21 years of age
• Valid non-provisional driver’s license and reliable transportation
• Strong leadership, communication, and organizational skills
• Ability to supervise and support employees in a residential setting
• Ability to successfully complete required background clearances

• Supervisory or management experience in a residential or group home setting
• CPR and First Aid certifications
• Experience with medication administration and healthcare coordination
• Knowledge of state and federal regulations related to residential services
• Experience with behavioral support and crisis intervention

• Full-Time, Non-Exempt
• Standard 40-hour workweek with flexibility based on staffing and program needs
• Participation in on-call rotation responsibilities
• Ability to respond to emergencies and support coverage needs
• Evening, weekend, and holiday availability may be required

• Ability to lift up to 50 pounds or more
• Ability to sit, stand, walk, bend, reach, stoop, twist, and climb stairs
• Ability to drive and travel between program locations
• Ability to perform essential job functions with or without reasonable accommodation