Fitness Ambassador

Position Overview

Full‑Time

Starting at $14 per hour without certification or $15 per hour with certification. Plus, tenure increases once certification is obtained.

Are you full of energy, love helping people, and passionate about fitness? We’re looking for enthusiastic, people‑first individuals to join our team as Fitness Ambassadors — the perfect entry‑level role to launch your career in the fitness industry!

As a Fitness Ambassador, you’ll be the friendly face that welcomes every member, supports them on the fitness floor, and helps create a positive, judgment‑free environment. You’ll assist with check‑ins, answer questions, promote programs, and keep the club clean and safe — all while bringing energy and encouragement to every interaction.

• A people‑person with a passion for fitness and helping others
• Strong communication and interpersonal skills
• Reliable, punctual, and self‑motivated
• No prior fitness experience required — we’ll train you!
• Must be 18+ with a high school diploma or equivalent

• Be part of a supportive, high‑energy team
• Gain hands‑on experience in the fitness industry
• Make a real impact on people’s wellness journeys
• Opportunities to grow into training or leadership role

• Growth Opportunities over 90% of our management team started as an entry level team member
• PTO for all employees
• 401K Retirement Fund (Employer match up to 4%)
• Health Insurance Options including Health, Dental, Vision, family life insurance, and more
• Basic Life Insurance & Short‑Term Disability 100% Company Paid
• Employee Assistance Program
• Free employee Black Card Membership including one free Black Card Membership for a direct family member

• Greet all members with enthusiasm, professionalism, and courtesy.
• Assist with member check‑ins, club tours, info calls, account inquiries, and membership updates.
• Foster a welcoming and inclusive environment aligned with the club’s 'Judgement Free Zone' philosophy.
• Engage with members on the fitness floor to provide encouragement and support.
• Promote club programs, personal training services, and special events.

• Demonstrate basic knowledge of cardio, strength, and functional training equipment (training provided).
• Assist members with proper equipment use and safe techniques.
• Support member retention by building rapport and encouraging positive workout experiences.
• Provide orientation and guidance to new members on basic workout routines and equipment use.
• Facilitate PE@PF fitness programs and assist members with fitness programs through the Planet Fitness App.

• Perform routine cleaning and sanitization of equipment, locker rooms, and high‑touch areas.
• Conduct light maintenance checks and promptly report any issues.
• Maintain a safe, organized, and visually appealing club environment.