Lot Operations Specialist II; Manheim

Position: Lot Operations Specialist II (Manheim)
Location: Manheim

Company

Cox Automotive - USA

Job Family Group

Vehicle Operations

Job Profile

Lot Operations Specialist II

Management Level

Individual Contributor

Flexible Work Option

No remote option; must work at a specified Cox location

Travel %

No

Work Shift

Day

Compensation

Hourly base pay rate is $14.71 - $22.12/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.

Job Responsibilities

You’ll be the lynchpin that keeps the
Electric Vehicle
operation together and functioning correctly. You’ll play an integral role in day-to-day management of Electric Vehicle logistics.

• Inputting daily charge statuses into tracking reports.
• Submitting charging equipment maintenance tickets into service station.
• Responding to Email requests.
• Checking online reporting for errors.
• Auditing charge rate reporting against online reporting.
• Assisting Operations and Sales departments with vehicle logistics and planning.
• Coordinating the removal and storage of keys while charging devices for all vehicles on the property.
• Recording charge % or miles to empty for electric vehicle unit
• Willingness to learn and adapt to new processes (Sometimes this will need to happen right aways)
• You will be working on your own or with a team. You will be a leader and have a driver with you most days but sometimes will need to work alone.
• Good time management skills, adaptability to change and the ability to follow multiple SOPs to meet account expectations
• There may be times that a portable generator/charger will need to be towed with a truck out to an electric vehicle that is completely dead so it can be moved to a charging station
• Orient and instruct new drivers regarding their job duties and assist supervisor in assigning and directing the work of employees.
• Communicate with supervisor or manager to assure proper flow of vehicles and maintain log of stock numbers for each vehicle moved and its lot location.
• Communicate schedules and assignments to the crew members.
• Coordinate move requirements with lot manager and quadrant coordinator.
• Manage vans and transport drivers to locations. Ensure timely pick-up and drop-off of employees and vehicles by transporting them according to schedule to their proper work destinations.
• Perform daily maintenance and routine checks of the van and clean and service the vehicle with fuel, lubricants, and accessories.
• Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such. Work in cooperation with Market Safety Manager in support of all safety activities aligned with Safety Excellence.
• Work with manager to review work volumes, plan and continuously monitor staffing levels to ensure efficiency, quality work product, and effective customer service; review departmental performance against key performance indicators and metrics and develop and execute strategies for improvement.
• Effectively leads the team at the location by setting an example in behavior, championing Cox/Manheim values and ensuring that all employees are treated with respect.
• Enforce all company policies and procedures related to employee and customer conduct.
• Perform other duties as assigned by management.
• May be required to work overtime as business needs dictate.

Qualifications

Minimums:

• High School Diploma/GED and 3 years’ experience in a related field.
• OR the right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline.
• OR 5 years’ experience in a related field.
• Safe drivers needed; valid driver’s license required.
• Ability to drive automatic and standard transmission vehicles.
• Basic mechanical experience (changing flat tires, checking fluids, jump-starting vehicles, etc.).
• Overtime may be required on occasion.
• Able to lift at least 15 lbs.
• This is a physically demanding, fast-paced job in a chaotic environment. You’ll need to sit, stand, walk, kneel, squat, reach, hear, and talk…