Logistics Manager

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Full Time Bensalem, PA, US

2 days ago Requisition

Salary Range: $ To $ Annually

Job Summary: The Logistics Manager oversees all transportation operations for A&L Foods, including routing, dispatching, driver teams, company fleet activity, and third-party carriers. This role is responsible for safe, compliant, cost-effective delivery operations and consistent on-time service performance.

ESSENTIAL DUTIES AND RESPONSIBILITIES (Includes and is not limited to):

Leadership and Team Management

• Lead the routing, dispatch, driver, and transportation support teams across A&L’s operations.
• Manage staffing, scheduling, hiring, onboarding, training, coaching, performance reviews, and corrective action for assigned employees.
• Set clear expectations for supervisors and team members, including who owns route planning, dispatch decisions, driver communication, and service escalation.
• Develop backup coverage so daily transportation decisions and driver support continue when key employees are absent.

Performance Standards and Accountability

• Establish measurable expectations for route preparation, dispatch readiness, driver productivity, delivery performance, documentation, and issue resolution.
• Review individual and team results regularly. Address gaps through coaching, training, process changes, or corrective action.
• Keep performance expectations realistic as customer requirements, delivery volume, equipment, and routes change.
• Ensure productivity goals support safe driving, DOT compliance, food quality, and customer service.

Routing, Dispatch, and Delivery Execution

• Oversee daily and recurring routes, driver assignments, dispatch, and delivery execution.
• Ensure route plans account for customer receiving windows, order size and weight, vehicle capacity, temperature requirements, driver availability, and hours-of-service limits.
• Guide the Router and dispatch team in balancing driver workloads, reducing unnecessary miles, and making effective use of company equipment and outside carriers.
• Coordinate with warehouse leadership on order priorities, load sequence, shortages, late orders, and departure times.
• Monitor routes in progress and direct responses to delays, breakdowns, missed delivery windows, rejected deliveries, and other disruptions.
• Ensure route changes are communicated promptly to drivers, dispatchers, and customer-facing teams.
• Oversee driver check-in and the resolution of returns, shortages, delivery discrepancies, and incomplete documentation.
• Emergency and on-call coverage as needed for all transportation roles.

Fleet, Equipment, and Systems

• Coordinate vehicle inspections, preventive maintenance, repairs, and equipment availability for the company fleet.
• Work with vendors and internal teams to address breakdowns and arrange delivery coverage when equipment is unavailable.
• Manage the effective use of routing software, GPS, electronic logging devices, fuel cards, toll accounts, and delivery records.
• Review vehicle utilization, fuel, mileage, maintenance, and downtime to identify cost and reliability improvements.
• Work with warehouse and food safety teams to maintain vehicle cleanliness, load integrity, and required product temperatures.

Third-Party Carriers and Depots

• Manage carrier relationships, capacity, rates, service expectations, claims, and performance.
• Determine when company equipment or outside carrier capacity best meets delivery and cost requirements.
• Oversee transportation handoffs involving the Baltimore operation, depots, cross-docks, and transfer points.
• Review carrier service failures and invoice discrepancies; secure corrective action when needed.

Safety, Compliance, and Food Protection

• Oversee compliance with applicable DOT requirements, hours-of-service rules, driver qualifications, vehicle inspections, and company safety policies.
• Ensure required driver, vehicle, training, and compliance records are complete and current.
• Coach safe driving, inspections, cargo handling, and safe practices at delivery locations.
• Investigate transportation accidents, violations, and near misses with the appropriate company teams, then follow through on corrective actions.
• Ensure refrigerated and frozen products are transported according to company temperature, sanitation, and food safety procedures.

Cost Control and Improvement

• Develop, manage and maintain transportation operating budget…