Delivery - Driver CDL Class B

The Driver is responsible for safely transporting exterior building products to various customer jobsites. This role requires excellent driving skills, adherence to traffic laws, excellent communication, and a commitment to providing outstanding customer service.

• Safely operate company vehicles to transport and pick up building materials product at designated locations.
• Adherent to all traffic laws, regulations, and company policies.
• Conduct pre-trip and post-trip inspections of the vehicle to ensure safety and report any issues.
• Maintain a clean and well-organized vehicle interior.
• Use (POD) proof of delivery to take pictures of the job site prior to making a delivery:
  • Take pictures of the product which has been delivered by the driver.
  • Take pictures of the location should there be a need to make the delivery on pavement. If the area looks questionable a customer waiver consent form is required.
• Communicate and work effectively with customers, dispatchers, management and other employees.
• Generate an advance communication in the form of a text or phone call from the driver to the customer regarding the product delivery.
• Follow delivery routes and schedules accurately and promptly.
• Load product onto the truck for the specific deliveries designated within a route. The driver could have multiple trips from the branch depending on the specific routes for the day.
• Complete necessary paperwork and maintain accurate trip records.
• Respond to emergencies or unexpected situations calmly and efficiently, which could include contacting the department manager.
• Safely drive the delivery vehicle to the customer jobsite. Unload product at the jobsite, in most circumstances, unassisted. Ensure that the product is protected from any inclement weather.
• Depending upon the department’s needs, the driver may be required to stay beyond their scheduled time to help pull orders for delivery for the following day.
• Read work orders / invoices to determine product needs for customer pick-up or delivery.
• Frequently lift and carry building materials product by hand weighing up to 100 pounds.
• Operate a forklift to load a customer’s vehicle, load an Erie Materials delivery truck, unload a vendor truck, move
• product in stock, etc.
• Work in the warehouse, as needed, to put away returns, stock bays, clean warehouse areas, and help walk-in customers by providing them with their recently purchased product. Appropriately receive and check in product.
• Perform additional responsibilities, as assigned.

• Provide personalized customer service through direct in-person conversations and phone conversations.
• Use of mobile apps and other technology to communicate with dispatchers and customers, which includes updates on arrival times and route changes.
• Maintain a professional and friendly demeanor in all interactions, both in-person and electronically through technology mediums.
• Handle customer feedback and complaints efficiently, ensuring customer satisfaction.

• Valid Pennsylvania Commercial Class B driver license with a clean driving record.
• Minimum of 1 year of professional driving experience is preferred.
• High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
• Knowledge of building materials product is preferred.
• Forklift and/or Moffett experience are preferred.
• Excellent knowledge of and adherence to traffic laws and road safety regulations.
• Ability to interpret and operate GPS and other navigation tools.
• Strong communication, interpersonal and customer service skills.
• Ability to lift and carry building materials product by hand weighing up to 100 pounds.
• Ability to pass a DOT physical and DOT drug screening.
• Ability to meet FMCSA Vision requirements which include having at least 20/40 vision in each eye (with or without correction), a 70-degree field of vision, and the ability to recognize red, green, and amber traffic lights. If the standard with one eye cannot be met, a special Vision Evaluation Report (Form MCSA-5871) from an eye doctor is needed for an alternative certification (replacing the old waiver process).
• Ability to meet FMCSA Hearing requirements which include having the ability to first perceive a forced whispered voice in the better ear at not less than five feet with or without the use of a hearing aid or if tested by use of an audiometric device, does not have an…